Actionstep vs MyCase
MyCase scores 7.9/10 vs 7.6/10. Best for: Small firms that want a straightforward practice management tool with a strong client portal and built-in texting without Clio-level pricing.
MyCase scores higher overall at 7.9/10 vs 7.6/10. MyCase is the best value pick for small firms under 10 attorneys. The client portal and built-in texting genuinely set it apart. Skip it if you need court rule calendaring or deep integrations with your existing tech stack.
Actionstep
MyCase Rank
#9 of 39
Rank
#6 of 39
Features
17/18
Features
17/18
Starting at
$69/mo
Starting at
$39/mo
User reviews
4/5 (200)
User reviews
4.4/5 (750)
What they cost
| Actionstep | MyCase | |
|---|---|---|
| Starting at | $69 /mo | $39 /mo |
| Free trial | No | 10 days |
| Number of plans | 2 | 3 |
What the pricing really means
At first glance, MyCase looks cheaper at $39/month vs $69/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Actionstep wins
- Workflow automation is the core feature, with step-by-step matter templates that ensure nothing falls through the cracks
- Strong in conveyancing and property law workflows, which few competitors handle well
- Built-in trust accounting with compliance checks for multiple jurisdictions (US, UK, AU, NZ)
- API is robust enough to build custom integrations without hitting walls
Where MyCase wins
- Built-in client texting on the Pro plan, which most competitors charge extra for or don't offer at all
- Client portal is one of the best in the category — clients can view case updates, upload documents, and pay invoices
- Starting at $39/user/month, it's noticeably cheaper than Clio for basic case management needs
- 10-day free trial to actually test it with real data before committing
Where Actionstep falls short
- No free trial — you commit based on a demo
- G2 rating of 4.0 is below average, with users citing a steeper learning curve than competitors
- Interface looks dated compared to Clio or PracticePanther
- Originally built for the Australian/NZ market, so some US-specific features feel like afterthoughts
Where MyCase falls short
- No court rule deadline calendaring, so you'll need a separate tool or manual tracking for jurisdiction-specific deadlines
- Storage is capped at 2 GB per user on the Basic plan, which fills up fast with litigation documents
- Reporting is basic until you hit the Advanced plan at $89/user
- Fewer third-party integrations than Clio — about 70 vs Clio's 250+
Who is each product built for?
Actionstep
Target: 2-50 attorneys
Actionstep is the right pick if you want to systematize your firm's workflows so every matter follows the same playbook. The workflow builder is genuinely powerful. Skip it if you want a simple, pick-up-and-go tool — the setup investment is real.
MyCase
Target: 1-25 attorneys
MyCase is the best value pick for small firms under 10 attorneys. The client portal and built-in texting genuinely set it apart. Skip it if you need court rule calendaring or deep integrations with your existing tech stack.
Feature comparison
| Feature | Actionstep | MyCase |
|---|---|---|
| Case Management | ||
| Case / matter management | ||
| Contact management | ||
| Conflict checks | ||
| Client intake forms | ||
| Client portal | ||
| Documents & Automation | ||
| Document management | ||
| Document automation | ||
| E-signatures | ||
| Email management | ||
| Billing & Accounting | ||
| Time tracking | ||
| Billing & invoicing | ||
| Trust / IOLTA accounting | ||
| Scheduling & Deadlines | ||
| Calendar management | ||
| Task management | ||
| Court rule deadlines | ||
| Platform | ||
| Reporting / analytics | ||
| Mobile app | ||
| API access | ||
Common questions
MyCase scores 7.9/10 vs Actionstep's 7.6/10 in our ranking. MyCase is the better pick for 1-25 attorneys. Actionstep is better if you need firms that want to standardize their workflows with step-by-step matter templates so every case follows the same process regardless of who handles it.
Actionstep starts at $69/month. MyCase starts at $39/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-11.
Actionstep: No free trial. MyCase: Yes, 10-day free trial. Always test with your actual workflow before committing to an annual plan.
Actionstep covers 17 of 18 features we track. MyCase covers 17 of 18. Both are tied on feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Actionstep has a mobile app. MyCase does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most legal practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Actionstep if...
Firms that want to standardize their workflows with step-by-step matter templates so every case follows the same process regardless of who handles it.
Pick MyCase if...
Small firms that want a straightforward practice management tool with a strong client portal and built-in texting without Clio-level pricing.