Actionstep vs MyCase

MyCase scores 7.9/10 vs 7.6/10. Best for: Small firms that want a straightforward practice management tool with a strong client portal and built-in texting without Clio-level pricing.

Actionstep logo

Actionstep

7.6
vs
MyCase logo

MyCase

7.9
Better overall

MyCase scores higher overall at 7.9/10 vs 7.6/10. MyCase is the best value pick for small firms under 10 attorneys. The client portal and built-in texting genuinely set it apart. Skip it if you need court rule calendaring or deep integrations with your existing tech stack.

Actionstep
MyCase

Rank

#9 of 39

Rank

#6 of 39

Features

17/18

Features

17/18

Starting at

$69/mo

Starting at

$39/mo

User reviews

4/5 (200)

User reviews

4.4/5 (750)

What they cost

Actionstep MyCase
Starting at $69 /mo $39 /mo
Free trial No 10 days
Number of plans 2 3
Actionstep pricing verified: 2026-04-11 MyCase pricing verified: 2026-04-11

What the pricing really means

At first glance, MyCase looks cheaper at $39/month vs $69/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.

Where Actionstep wins

  • Workflow automation is the core feature, with step-by-step matter templates that ensure nothing falls through the cracks
  • Strong in conveyancing and property law workflows, which few competitors handle well
  • Built-in trust accounting with compliance checks for multiple jurisdictions (US, UK, AU, NZ)
  • API is robust enough to build custom integrations without hitting walls

Where MyCase wins

  • Built-in client texting on the Pro plan, which most competitors charge extra for or don't offer at all
  • Client portal is one of the best in the category — clients can view case updates, upload documents, and pay invoices
  • Starting at $39/user/month, it's noticeably cheaper than Clio for basic case management needs
  • 10-day free trial to actually test it with real data before committing

Where Actionstep falls short

  • No free trial — you commit based on a demo
  • G2 rating of 4.0 is below average, with users citing a steeper learning curve than competitors
  • Interface looks dated compared to Clio or PracticePanther
  • Originally built for the Australian/NZ market, so some US-specific features feel like afterthoughts

Where MyCase falls short

  • No court rule deadline calendaring, so you'll need a separate tool or manual tracking for jurisdiction-specific deadlines
  • Storage is capped at 2 GB per user on the Basic plan, which fills up fast with litigation documents
  • Reporting is basic until you hit the Advanced plan at $89/user
  • Fewer third-party integrations than Clio — about 70 vs Clio's 250+

Who is each product built for?

Actionstep

Target: 2-50 attorneys

Actionstep is the right pick if you want to systematize your firm's workflows so every matter follows the same playbook. The workflow builder is genuinely powerful. Skip it if you want a simple, pick-up-and-go tool — the setup investment is real.

General PracticeConveyancingFamily LawImmigrationCorporate

MyCase

Target: 1-25 attorneys

MyCase is the best value pick for small firms under 10 attorneys. The client portal and built-in texting genuinely set it apart. Skip it if you need court rule calendaring or deep integrations with your existing tech stack.

General PracticeLitigationFamily LawPersonal InjuryCriminal Defense

Feature comparison

Feature Actionstep MyCase
Case Management
Case / matter management
Contact management
Conflict checks
Client intake forms
Client portal
Documents & Automation
Document management
Document automation
E-signatures
Email management
Billing & Accounting
Time tracking
Billing & invoicing
Trust / IOLTA accounting
Scheduling & Deadlines
Calendar management
Task management
Court rule deadlines
Platform
Reporting / analytics
Mobile app
API access

Common questions

MyCase scores 7.9/10 vs Actionstep's 7.6/10 in our ranking. MyCase is the better pick for 1-25 attorneys. Actionstep is better if you need firms that want to standardize their workflows with step-by-step matter templates so every case follows the same process regardless of who handles it.

Actionstep starts at $69/month. MyCase starts at $39/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-11.

Actionstep: No free trial. MyCase: Yes, 10-day free trial. Always test with your actual workflow before committing to an annual plan.

Actionstep covers 17 of 18 features we track. MyCase covers 17 of 18. Both are tied on feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.

Yes, Actionstep has a mobile app. MyCase does too.

Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most legal practice management tools can import CSV data. Ask both vendors about migration support before you sign.

The bottom line

Pick Actionstep if...

Firms that want to standardize their workflows with step-by-step matter templates so every case follows the same process regardless of who handles it.

Pick MyCase if...

Small firms that want a straightforward practice management tool with a strong client portal and built-in texting without Clio-level pricing.

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