BuildOps vs Sera
BuildOps scores 7.5/10 vs 7.0/10. Best for: Commercial mechanical and HVAC contractors managing both service calls and construction projects simultaneously.
BuildOps scores higher overall at 7.5/10 vs 7.0/10. BuildOps is one of the few platforms designed specifically for commercial contractors who juggle high-volume service calls alongside construction projects. It is not cheap, and implementation is complex. But if you are a commercial HVAC or mechanical shop doing $5M+ in revenue and need to manage service and projects in one system, it delivers. Residential contractors should look at ServiceTitan or Housecall Pro instead.
BuildOps 
Sera Rank
#5 of 30
Rank
#15 of 30
Features
13/17
Features
13/17
Starting at
Custom
Starting at
$399/mo
User reviews
4.3/5 (190)
User reviews
4.4/5 (100)
What they cost
| BuildOps | Sera | |
|---|---|---|
| Starting at | Contact for pricing | $399 /mo |
| Free trial | No | No |
| Number of plans | 3 | 1 |
What the pricing really means
Sera publishes their pricing upfront, which is a good sign. BuildOps requires you to contact sales for a quote. When a company hides pricing, it usually means the cost is high enough that they want a salesperson to justify it before you see the number. Always ask for total year-one cost, not just the monthly subscription.
Where BuildOps wins
- Purpose-built for commercial contractors which means features like multi-site tracking and project management actually work
- Extremely configurable with features that can be toggled on and off at company or user level
- Dispatch board consolidates service calls and project work into a single view
- Customer portal and CRM tools are strong for managing commercial client relationships
Where Sera wins
- Dynamic Dispatcher automatically assigns the right tech based on capability, availability, and priority
- Customer Hub lets homeowners book, manage, and pay for services directly online
- Built specifically for residential trades with a focus on protecting margins and profitability
- Clean, user-friendly interface with minimal learning curve compared to ServiceTitan
Where BuildOps falls short
- Pricing is opaque and significantly higher than residential-focused competitors
- Implementation costs range from $1,000 to $20,000+ with a steep learning curve
- No online booking since commercial clients do not typically book that way
- Integration setup can be challenging and training resources are limited
Where Sera falls short
- Starting at $399/month is expensive for very small operations with 1-2 techs
- Limited integration options compared to platforms like Zuper or Jobber
- Data migration from previous systems is problematic with information not carrying over cleanly
- Scheduling has limitations on appointment management and technician capacity
Who is each product built for?
BuildOps
Target: 10-200+ technicians
BuildOps is one of the few platforms designed specifically for commercial contractors who juggle high-volume service calls alongside construction projects. It is not cheap, and implementation is complex. But if you are a commercial HVAC or mechanical shop doing $5M+ in revenue and need to manage service and projects in one system, it delivers. Residential contractors should look at ServiceTitan or Housecall Pro instead.
Sera
Target: 3-20 technicians
Sera is purpose-built for residential HVAC, plumbing, and electrical contractors who want automated dispatching and margin protection without the complexity of ServiceTitan. The $399/month starting price makes it impractical for solo operators. It works best for shops with 3-15 techs that want to stop manually dispatching and start tracking profitability per job.
Feature comparison
| Feature | BuildOps | Sera |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
Sera is designed for 3-20 technicians, making it a better fit for small shops. BuildOps targets 10-200+ technicians.
BuildOps uses custom pricing (contact sales). Sera starts at $399/month. Pricing was last verified in 2026-03-01.
No, BuildOps does not offer a free trial. You will need to contact sales or sign up for a paid plan.
Yes, you can switch between Field Service Management tools. The main effort is migrating your data and setting up new workflows. Plan for 1-2 weeks of overlap where you run both systems.
The bottom line
Pick BuildOps if...
Commercial mechanical and HVAC contractors managing both service calls and construction projects simultaneously
Pick Sera if...
Residential HVAC and plumbing contractors who want to focus on protecting profit margins and automating dispatch