Charm Health vs My Clients Plus
Charm Health scores 7.0/10 vs 6.5/10. Best for: Low-volume independent practices that want a pay-per-encounter model instead of flat monthly fees.
Charm Health scores higher overall at 7.0/10 vs 6.5/10. Buy Charm Health if you run a low-volume practice and want the pay-per-encounter model, or if you need a free tier that actually lets you see patients. Skip if you want telehealth and e-prescribing included in the base price.
Charm Health 
My Clients Plus Rank
#24 of 41
Rank
#38 of 41
Features
18/18
Features
14/18
Starting at
$0/mo
Starting at
$29/mo
User reviews
3.5/5 (160)
User reviews
— (200)
What they cost
| Charm Health | My Clients Plus | |
|---|---|---|
| Starting at | Free /mo | $29 /mo |
| Free trial | Free tier available | 30 days |
| Number of plans | 3 | 2 |
What the pricing really means
At first glance, Charm Health looks cheaper at $0/month vs $29/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Charm Health wins
- Free tier handles 50 encounters/month with no time limit
- Pay-per-encounter model at $0.50 each is unique and budget-friendly for low-volume practices
- MU3-certified EHR with 256-bit encryption
- Full insurance billing with ERA/EOB posting included
Where My Clients Plus wins
- $29/mo per provider is the cheapest insurance-billing-capable therapy platform, undercutting SimplePractice by $20/mo
- No per-claim fees on the Claims plan, so high-volume billers save money compared to platforms that charge per submission
- 25% discount for annual prepayment brings the effective price to about $22/mo per provider
- Unlimited clients and user accounts on all plans, no caps that force upgrades as your caseload grows
Where Charm Health falls short
- Only 9 G2 reviews with a 3.5 rating suggests limited market presence
- Telehealth is a $20/mo add-on, not included in base price
- AI Scribe costs $125/provider/mo on top of everything else
- E-prescribing and EPCS are separate add-ons totaling $265+/year
Where My Clients Plus falls short
- Customer support is the most common complaint in reviews, with multiple users reporting long wait times and unhelpful responses
- Website now redirects to Ensora Health, raising questions about the product's independent future and continued development
- No mobile app, so charting and scheduling on the go means using a mobile browser
- Interface looks outdated and the timestamp changes when you edit notes, which can create audit trail problems for insurance documentation
- No API and limited integrations, so this stays a standalone tool in your workflow
Who is each product built for?
Charm Health
Target: 1-50 providers
Buy Charm Health if you run a low-volume practice and want the pay-per-encounter model, or if you need a free tier that actually lets you see patients. Skip if you want telehealth and e-prescribing included in the base price.
My Clients Plus
Target: 1-10 providers
Buy My Clients Plus if you need the cheapest way to file insurance claims as a therapist and you can tolerate a dated interface. Skip if customer support matters to you or you are concerned about the Ensora Health transition.
Feature comparison
| Feature | Charm Health | My Clients Plus |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
Charm Health scores 7.0/10 vs My Clients Plus's 6.5/10 in our ranking. Charm Health is the better pick for 1-50 providers. My Clients Plus is better if you need therapists who primarily need affordable insurance billing and claims filing without paying for features they will never use.
Charm Health starts at $0/month. My Clients Plus starts at $29/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
Charm Health: Free tier available. My Clients Plus: Yes, 30-day free trial. Always test with your actual workflow before committing to an annual plan.
Charm Health covers 18 of 18 features we track. My Clients Plus covers 14 of 18. Charm Health has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Charm Health has a mobile app. My Clients Plus does not.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Charm Health if...
Low-volume independent practices that want a pay-per-encounter model instead of flat monthly fees
Pick My Clients Plus if...
Therapists who primarily need affordable insurance billing and claims filing without paying for features they will never use.