Charm Health vs Valant
Charm Health scores 7.0/10 vs 5.8/10. Best for: Low-volume independent practices that want a pay-per-encounter model instead of flat monthly fees.
Charm Health scores higher overall at 7.0/10 vs 5.8/10. Buy Charm Health if you run a low-volume practice and want the pay-per-encounter model, or if you need a free tier that actually lets you see patients. Skip if you want telehealth and e-prescribing included in the base price.
Charm Health 
Valant Rank
#24 of 41
Rank
#41 of 41
Features
18/18
Features
17/18
Starting at
$0/mo
Starting at
$100/mo
User reviews
3.5/5 (160)
User reviews
3/5 (333)
What they cost
| Charm Health | Valant | |
|---|---|---|
| Starting at | Free /mo | $100 /mo |
| Free trial | Free tier available | No |
| Number of plans | 3 | 3 |
What the pricing really means
At first glance, Charm Health looks cheaper at $0/month vs $100/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Charm Health wins
- Free tier handles 50 encounters/month with no time limit
- Pay-per-encounter model at $0.50 each is unique and budget-friendly for low-volume practices
- MU3-certified EHR with 256-bit encryption
- Full insurance billing with ERA/EOB posting included
Where Valant wins
- 80+ built-in reportable outcome measures that auto-send, score, and graph over time, which is the deepest measurement-based care in the category
- E-prescribing with EPCS and PDMP integration included, so psychiatrists can prescribe controlled substances without a separate tool
- MYIO patient portal app for iOS and Android handles intake, payments, and appointment management from the client side
- Telehealth supports group sessions with up to 30 participants, screen sharing, and whiteboard, which is more than most competitors
Where Charm Health falls short
- Only 9 G2 reviews with a 3.5 rating suggests limited market presence
- Telehealth is a $20/mo add-on, not included in base price
- AI Scribe costs $125/provider/mo on top of everything else
- E-prescribing and EPCS are separate add-ons totaling $265+/year
Where Valant falls short
- G2 rating of 3.0/5 is among the lowest in the category, with complaints about navigation, glitches, and a steep learning curve
- No published pricing means you must contact sales for a quote, and reported costs of $100-300/mo make it one of the pricier options
- No free trial available, so you commit based on a demo rather than hands-on testing with your own workflows
- Multiple reviewers report that telehealth sessions drop or lag, and the patient portal setup is described as an administrative headache
Who is each product built for?
Charm Health
Target: 1-50 providers
Buy Charm Health if you run a low-volume practice and want the pay-per-encounter model, or if you need a free tier that actually lets you see patients. Skip if you want telehealth and e-prescribing included in the base price.
Valant
Target: 1-50 providers
Buy Valant if measurement-based care and psychiatry features like EPCS are non-negotiable for your practice. Skip if you want transparent pricing, a free trial, or reliable telehealth.
Feature comparison
| Feature | Charm Health | Valant |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
Charm Health scores 7.0/10 vs Valant's 5.8/10 in our ranking. Charm Health is the better pick for 1-50 providers. Valant is better if you need behavioral health practices that need built-in measurement-based care with 80+ outcome scales and want to demonstrate treatment effectiveness to insurers.
Charm Health starts at $0/month. Valant starts at $100/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
Charm Health: Free tier available. Valant: No free trial. Always test with your actual workflow before committing to an annual plan.
Charm Health covers 18 of 18 features we track. Valant covers 17 of 18. Charm Health has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Charm Health has a mobile app. Valant does not.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Charm Health if...
Low-volume independent practices that want a pay-per-encounter model instead of flat monthly fees
Pick Valant if...
Behavioral health practices that need built-in measurement-based care with 80+ outcome scales and want to demonstrate treatment effectiveness to insurers.