Cliniko vs My Clients Plus
Cliniko scores 7.8/10 vs 6.5/10. Best for: Physiotherapy and allied health clinics that want a clean interface with all features unlocked on every plan and no per-feature upsells.
Cliniko scores higher overall at 7.8/10 vs 6.5/10. Buy Cliniko if you want the cleanest interface in allied health with zero feature gating and stable pricing. Skip if you bill US insurance directly or need a platform with a large review base to validate before buying.
Cliniko 
My Clients Plus Rank
#9 of 41
Rank
#38 of 41
Features
14/18
Features
14/18
Starting at
$45/mo
Starting at
$29/mo
User reviews
4.5/5 (227)
User reviews
— (200)
What they cost
| Cliniko | My Clients Plus | |
|---|---|---|
| Starting at | $45 /mo | $29 /mo |
| Free trial | 30 days | 30 days |
| Number of plans | 4 | 2 |
What the pricing really means
At first glance, My Clients Plus looks cheaper at $29/month vs $45/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Cliniko wins
- Every plan gets the full feature set with no feature gating, so you are not paying more just to unlock telehealth or notes
- Prices have not changed since 2011, which is rare in SaaS and means no surprise annual increases
- 4.9/5 ease-of-use score on Capterra, which is the highest in allied health practice management
- 30-day free trial is enough time to actually migrate data and test with real patients before committing
- Unlimited locations included on all plans, which matters for clinics expanding to a second site
Where My Clients Plus wins
- $29/mo per provider is the cheapest insurance-billing-capable therapy platform, undercutting SimplePractice by $20/mo
- No per-claim fees on the Claims plan, so high-volume billers save money compared to platforms that charge per submission
- 25% discount for annual prepayment brings the effective price to about $22/mo per provider
- Unlimited clients and user accounts on all plans, no caps that force upgrades as your caseload grows
Where Cliniko falls short
- Only 23 reviews on Capterra means the 4.7 rating is based on a thin sample compared to competitors with 200+ reviews
- No built-in insurance billing or clearinghouse integration, so US practices billing insurance need a separate tool
- Jump from $45 Solo to $95 Team is a big leap just for adding one more practitioner
- SMS reminders are billed separately by country, and costs are not published upfront on the pricing page
Where My Clients Plus falls short
- Customer support is the most common complaint in reviews, with multiple users reporting long wait times and unhelpful responses
- Website now redirects to Ensora Health, raising questions about the product's independent future and continued development
- No mobile app, so charting and scheduling on the go means using a mobile browser
- Interface looks outdated and the timestamp changes when you edit notes, which can create audit trail problems for insurance documentation
- No API and limited integrations, so this stays a standalone tool in your workflow
Who is each product built for?
Cliniko
Target: 1-25 clinicians
Buy Cliniko if you want the cleanest interface in allied health with zero feature gating and stable pricing. Skip if you bill US insurance directly or need a platform with a large review base to validate before buying.
My Clients Plus
Target: 1-10 providers
Buy My Clients Plus if you need the cheapest way to file insurance claims as a therapist and you can tolerate a dated interface. Skip if customer support matters to you or you are concerned about the Ensora Health transition.
Feature comparison
| Feature | Cliniko | My Clients Plus |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
Cliniko scores 7.8/10 vs My Clients Plus's 6.5/10 in our ranking. Cliniko is the better pick for 1-25 clinicians. My Clients Plus is better if you need therapists who primarily need affordable insurance billing and claims filing without paying for features they will never use.
Cliniko starts at $45/month. My Clients Plus starts at $29/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
Cliniko: Yes, 30-day free trial. My Clients Plus: Yes, 30-day free trial. Always test with your actual workflow before committing to an annual plan.
Cliniko covers 14 of 18 features we track. My Clients Plus covers 14 of 18. Both are tied on feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Cliniko has a mobile app. My Clients Plus does not.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Cliniko if...
Physiotherapy and allied health clinics that want a clean interface with all features unlocked on every plan and no per-feature upsells.
Pick My Clients Plus if...
Therapists who primarily need affordable insurance billing and claims filing without paying for features they will never use.