Cliniko vs Noterro
Cliniko scores 7.8/10 vs 7.6/10. Best for: Physiotherapy and allied health clinics that want a clean interface with all features unlocked on every plan and no per-feature upsells.
Cliniko scores higher overall at 7.8/10 vs 7.6/10. Buy Cliniko if you want the cleanest interface in allied health with zero feature gating and stable pricing. Skip if you bill US insurance directly or need a platform with a large review base to validate before buying.
Cliniko
Noterro Rank
#9 of 41
Rank
#12 of 41
Features
14/18
Features
12/18
Starting at
$45/mo
Starting at
$33/mo
User reviews
4.5/5 (227)
User reviews
— (626)
What they cost
| Cliniko | Noterro | |
|---|---|---|
| Starting at | $45 /mo | $33 /mo |
| Free trial | 30 days | 14 days |
| Number of plans | 4 | 3 |
What the pricing really means
At first glance, Noterro looks cheaper at $33/month vs $45/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Cliniko wins
- Every plan gets the full feature set with no feature gating, so you are not paying more just to unlock telehealth or notes
- Prices have not changed since 2011, which is rare in SaaS and means no surprise annual increases
- 4.9/5 ease-of-use score on Capterra, which is the highest in allied health practice management
- 30-day free trial is enough time to actually migrate data and test with real patients before committing
- Unlimited locations included on all plans, which matters for clinics expanding to a second site
Where Noterro wins
- 4.8/5 on Capterra with 626 reviews, which is the strongest rating-to-volume ratio in massage therapy software
- Core plan at $33/mo includes AI scribe with 300 free credits, so documentation help is not locked behind the top tier
- Clinic-branded mobile app with online booking comes standard, which most competitors charge extra for
- Built-in SOAP note templates designed specifically for massage and bodywork, not adapted from generic medical templates
- Insurance claims via Availity and CMS-1500 on the Max plan, which is rare for massage-focused software
Where Cliniko falls short
- Only 23 reviews on Capterra means the 4.7 rating is based on a thin sample compared to competitors with 200+ reviews
- No built-in insurance billing or clearinghouse integration, so US practices billing insurance need a separate tool
- Jump from $45 Solo to $95 Team is a big leap just for adding one more practitioner
- SMS reminders are billed separately by country, and costs are not published upfront on the pricing page
Where Noterro falls short
- Text and call reminders are not included on the Core plan, so the cheapest tier forces you to rely on email only
- No telehealth or video features at all, which limits you if you ever want to offer virtual consultations
- No public API, so connecting to external accounting or CRM tools requires manual work or Zapier
- Insurance billing only available on the $77/mo Max plan, which is steep for a solo massage therapist billing a few claims
Who is each product built for?
Cliniko
Target: 1-25 clinicians
Buy Cliniko if you want the cleanest interface in allied health with zero feature gating and stable pricing. Skip if you bill US insurance directly or need a platform with a large review base to validate before buying.
Noterro
Target: 1-10 practitioners
Buy Noterro if you are a massage therapist or bodyworker who wants purpose-built SOAP notes and scheduling without adapting generic therapy software. Skip if you need telehealth or want insurance billing without paying for the top plan.
Feature comparison
| Feature | Cliniko | Noterro |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
Cliniko scores 7.8/10 vs Noterro's 7.6/10 in our ranking. Cliniko is the better pick for 1-25 clinicians. Noterro is better if you need massage therapists and bodyworkers who need soap notes, insurance claims, and online booking in one tool built for their specialty.
Cliniko starts at $45/month. Noterro starts at $33/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
Cliniko: Yes, 30-day free trial. Noterro: Yes, 14-day free trial. Always test with your actual workflow before committing to an annual plan.
Cliniko covers 14 of 18 features we track. Noterro covers 12 of 18. Cliniko has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Cliniko has a mobile app. Noterro does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Cliniko if...
Physiotherapy and allied health clinics that want a clean interface with all features unlocked on every plan and no per-feature upsells.
Pick Noterro if...
Massage therapists and bodyworkers who need SOAP notes, insurance claims, and online booking in one tool built for their specialty.