Cliniko vs Upheal
Cliniko scores 7.8/10 vs 7.5/10. Best for: Physiotherapy and allied health clinics that want a clean interface with all features unlocked on every plan and no per-feature upsells.
Cliniko scores higher overall at 7.8/10 vs 7.5/10. Buy Cliniko if you want the cleanest interface in allied health with zero feature gating and stable pricing. Skip if you bill US insurance directly or need a platform with a large review base to validate before buying.
Cliniko 
Upheal Rank
#9 of 41
Rank
#14 of 41
Features
14/18
Features
14/18
Starting at
$45/mo
Starting at
$0/mo
User reviews
4.5/5 (227)
User reviews
— (66)
What they cost
| Cliniko | Upheal | |
|---|---|---|
| Starting at | $45 /mo | Free /mo |
| Free trial | 30 days | Free tier available |
| Number of plans | 4 | 3 |
What the pricing really means
At first glance, Upheal looks cheaper at $0/month vs $45/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Cliniko wins
- Every plan gets the full feature set with no feature gating, so you are not paying more just to unlock telehealth or notes
- Prices have not changed since 2011, which is rare in SaaS and means no surprise annual increases
- 4.9/5 ease-of-use score on Capterra, which is the highest in allied health practice management
- 30-day free trial is enough time to actually migrate data and test with real patients before committing
- Unlimited locations included on all plans, which matters for clinics expanding to a second site
Where Upheal wins
- The AI notes actually work. It listens to your session (or reads your uploaded recording) and drafts a SOAP, DAP, GIRP, or BIRP note that you edit in minutes instead of writing from scratch
- Pay-per-session pricing capped at $69/month means you only pay for what you use. A therapist seeing 15 clients a week maxes out at $69, not $150
- Free tier lets you try AI notes from text summaries and uploaded recordings without paying anything
- 30-day free trial of Premium with no credit card. You can test AI notes on real sessions before committing
- Session analytics show speech patterns and sentiment data, which gives you a different angle on client progress
Where Cliniko falls short
- Only 23 reviews on Capterra means the 4.7 rating is based on a thin sample compared to competitors with 200+ reviews
- No built-in insurance billing or clearinghouse integration, so US practices billing insurance need a separate tool
- Jump from $45 Solo to $95 Team is a big leap just for adding one more practitioner
- SMS reminders are billed separately by country, and costs are not published upfront on the pricing page
Where Upheal falls short
- No insurance billing at all right now. If you take insurance, you need a separate billing tool. Insurance billing is on the roadmap for Q2 2026 but not shipped yet
- Very new product with minimal reviews on G2 and Capterra. You are an early adopter, with the risks that come with that
- No secure messaging feature. You cannot communicate with clients through the platform between sessions
- Group practice features are missing. This is built for solo therapists right now
Who is each product built for?
Cliniko
Target: 1-25 clinicians
Buy Cliniko if you want the cleanest interface in allied health with zero feature gating and stable pricing. Skip if you bill US insurance directly or need a platform with a large review base to validate before buying.
Upheal
Target: 1-10 clinicians
Buy Upheal if you are a solo therapist spending hours on session notes and want AI to draft them from the actual conversation. The $1-per-session model is fair and the cap at $69 keeps costs predictable. Skip it if you bill insurance or run a group practice, because those features do not exist yet.
Feature comparison
| Feature | Cliniko | Upheal |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
Cliniko scores 7.8/10 vs Upheal's 7.5/10 in our ranking. Cliniko is the better pick for 1-25 clinicians. Upheal is better if you need therapists who spend too many evenings writing session notes and want ai to draft soap/dap notes from the actual session, not a template.
Cliniko starts at $45/month. Upheal starts at $0/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
Cliniko: Yes, 30-day free trial. Upheal: Yes, 30-day free trial. Always test with your actual workflow before committing to an annual plan.
Cliniko covers 14 of 18 features we track. Upheal covers 14 of 18. Both are tied on feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Cliniko has a mobile app. Upheal does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Cliniko if...
Physiotherapy and allied health clinics that want a clean interface with all features unlocked on every plan and no per-feature upsells.
Pick Upheal if...
Therapists who spend too many evenings writing session notes and want AI to draft SOAP/DAP notes from the actual session, not a template