Fergus vs ServiceTrade
ServiceTrade scores 7.5/10 vs 7.0/10. Best for: Commercial service contractors who need to document work with photos and video to win repeat business and upsell repairs.
ServiceTrade scores higher overall at 7.5/10 vs 7.0/10. ServiceTrade excels at helping commercial contractors document their work and convert deficiencies into repair quotes. The photo and video capabilities are genuinely differentiated from competitors. If your business model relies on inspections that lead to repair proposals, this is the platform to evaluate. Residential contractors and companies that need inventory tracking should look elsewhere.
Fergus 
ServiceTrade Rank
#16 of 35
Rank
#12 of 35
Features
10/17
Features
13/17
Starting at
$48/mo
Starting at
$75/mo
User reviews
4.3/5 (200)
User reviews
4.5/5 (350)
What they cost
| Fergus | ServiceTrade | |
|---|---|---|
| Starting at | $48 /mo | $75 /mo |
| Free trial | 14 days | No |
| Number of plans | 3 | 3 |
What the pricing really means
At first glance, Fergus looks cheaper at $48/month vs $75/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Fergus wins
- Financial tracking and job costing are genuinely strong for understanding business profitability
- 14-day free trial with no lock-in contracts and hassle-free cancellation
- Native Xero integration is excellent for businesses in AU/NZ/UK markets
- GPS tracking and photo documentation available on the Pro plan
Where ServiceTrade wins
- Photo and video documentation attached to service records creates compelling evidence for repair quotes
- Deficiency tracking turns inspection findings into upsell opportunities automatically
- Office user licenses are free so you only pay for field technician seats
- Won Capterra Best Ease of Use across seven categories in 2026
Where Fergus falls short
- No customer portal or online booking limits client self-service
- Primarily built for AU/NZ/UK markets so US users may find some features localized differently
- No inventory management or maintenance agreement tracking
- Per-user pricing at $48-68 per month gets expensive for larger teams
Where ServiceTrade falls short
- Starting at $75 per tech per month adds up quickly for larger teams
- No online booking since commercial clients typically do not self-schedule
- Integration issues can occasionally hinder performance according to some users
- No inventory management so you need a separate system for parts tracking
Who is each product built for?
Fergus
Target: 1-20 technicians
Fergus is a strong choice for trade businesses in Australia, New Zealand, and the UK who want clear financial visibility on every job. Its job costing and Xero integration are standout features. US-based businesses should evaluate it carefully since the platform was built for Commonwealth markets first. If you need a customer portal or online booking, look at Jobber or Housecall Pro instead.
ServiceTrade
Target: 5-100+ technicians
ServiceTrade excels at helping commercial contractors document their work and convert deficiencies into repair quotes. The photo and video capabilities are genuinely differentiated from competitors. If your business model relies on inspections that lead to repair proposals, this is the platform to evaluate. Residential contractors and companies that need inventory tracking should look elsewhere.
Feature comparison
| Feature | Fergus | ServiceTrade |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
ServiceTrade scores 7.5/10 vs Fergus's 7.0/10 in our ranking. ServiceTrade is the better pick for 5-100+ technicians. Fergus is better if you need trade businesses in australia, new zealand, and the uk who need job costing and financial tracking built into their workflow.
Fergus starts at $48/month. ServiceTrade starts at $75/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
Fergus: Yes, 14-day free trial. ServiceTrade: No free trial. Always test with your actual workflow before committing to an annual plan.
Fergus covers 10 of 17 features we track. ServiceTrade covers 13 of 17. ServiceTrade has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Fergus has a mobile app. ServiceTrade does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Fergus if...
Trade businesses in Australia, New Zealand, and the UK who need job costing and financial tracking built into their workflow
Pick ServiceTrade if...
Commercial service contractors who need to document work with photos and video to win repeat business and upsell repairs