Fergus vs Successware
Both score 7.0/10. Compare features and pricing below.
Both score 7.0/10. Fergus is a strong choice for trade businesses in Australia, New Zealand, and the UK who want clear financial visibility on every job. Its job costing and Xero integration are standout features. US-based businesses should evaluate it carefully since the platform was built for Commonwealth markets first. If you need a customer portal or online booking, look at Jobber or Housecall Pro instead.
Fergus 
Successware Rank
#16 of 35
Rank
#25 of 35
Features
10/17
Features
12/17
Starting at
$48/mo
Starting at
$190/mo
User reviews
4.3/5 (200)
User reviews
4/5 (107)
What they cost
| Fergus | Successware | |
|---|---|---|
| Starting at | $48 /mo | $190 /mo |
| Free trial | 14 days | No |
| Number of plans | 3 | 1 |
What the pricing really means
At first glance, Fergus looks cheaper at $48/month vs $190/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Fergus wins
- Financial tracking and job costing are genuinely strong for understanding business profitability
- 14-day free trial with no lock-in contracts and hassle-free cancellation
- Native Xero integration is excellent for businesses in AU/NZ/UK markets
- GPS tracking and photo documentation available on the Pro plan
Where Successware wins
- Built-in accounting means no QuickBooks sync headaches
- Flat-rate pricebook builder with Good/Better/Best presentation for upselling at the door
- Service agreement tracking and automatic renewal scheduling
- 25+ years in the trades, so the workflows match how HVAC and plumbing shops actually run
Where Fergus falls short
- No customer portal or online booking limits client self-service
- Primarily built for AU/NZ/UK markets so US users may find some features localized differently
- No inventory management or maintenance agreement tracking
- Per-user pricing at $48-68 per month gets expensive for larger teams
Where Successware falls short
- Interface looks dated compared to Housecall Pro or Jobber
- Learning curve is steep because the software does so much
- No online booking widget, every job starts with a phone call
- Pricing is not transparent, you have to call sales for a quote
Who is each product built for?
Fergus
Target: 1-20 technicians
Fergus is a strong choice for trade businesses in Australia, New Zealand, and the UK who want clear financial visibility on every job. Its job costing and Xero integration are standout features. US-based businesses should evaluate it carefully since the platform was built for Commonwealth markets first. If you need a customer portal or online booking, look at Jobber or Housecall Pro instead.
Successware
Target: 5-100 technicians
Buy Successware if you run a 10-50 tech HVAC or plumbing shop and want to ditch QuickBooks entirely. The built-in accounting alone saves hours per week in reconciliation. Skip if you are a small crew that just needs scheduling and invoicing, because Successware is more software than you need.
Feature comparison
| Feature | Fergus | Successware |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
Both score 7.0/10. Fergus fits 1-20 technicians, while Successware fits 5-100 technicians. Pick based on your team size and the features you need most.
Fergus starts at $48/month. Successware starts at $190/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
Fergus: Yes, 14-day free trial. Successware: No free trial. Always test with your actual workflow before committing to an annual plan.
Fergus covers 10 of 17 features we track. Successware covers 12 of 17. Successware has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Fergus has a mobile app. Successware does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Fergus if...
Trade businesses in Australia, New Zealand, and the UK who need job costing and financial tracking built into their workflow
Pick Successware if...
HVAC and plumbing shops with 5-100 techs that want dispatching, flat-rate pricing, and full accounting in one system without QuickBooks