FieldAware vs PestRoutes
PestRoutes scores 7.0/10 vs 5.5/10. Best for: Pest control companies that need route optimization, automated billing, and marketing tools to scale operations.
PestRoutes scores higher overall at 7.0/10 vs 5.5/10. PestRoutes, now branded as FieldRoutes, is the category leader for pest control companies. Its route optimization and marketing automation are genuine differentiators. The ServiceTitan acquisition brings resources but has also brought complaints about rising costs and slower support. Best for pest control operations with 5+ techs that need to scale. Solo operators should look at GorillaDesk instead.
FieldAware 
PestRoutes Rank
#34 of 35
Rank
#17 of 35
Features
13/17
Features
15/17
Starting at
$45/mo
Starting at
$199/mo
User reviews
3.5/5 (100)
User reviews
4.4/5 (400)
What they cost
| FieldAware | PestRoutes | |
|---|---|---|
| Starting at | $45 /mo | $199 /mo |
| Free trial | No | No |
| Number of plans | 3 | 3 |
What the pricing really means
At first glance, FieldAware looks cheaper at $45/month vs $199/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where FieldAware wins
- GPS Insight acquisition brings strong fleet tracking and vehicle GPS capabilities
- Dispatch board is functional for assigning and tracking work across multiple sites
- API access on higher tiers allows integration with existing enterprise systems
- Supports complex service operations including waste management and equipment servicing
Where PestRoutes wins
- Built specifically for pest control with route optimization that genuinely reduces drive time
- Marketing automation tools help generate and nurture leads which most FSM tools lack entirely
- Now owned by ServiceTitan which brings investment credibility and ongoing development
- Customer portal and automated billing streamline recurring service management
Where FieldAware falls short
- Review scores are the lowest in this category at 3.3 on Capterra with frequent complaints
- No free trial available so you commit without testing
- No customer portal or online booking functionality
- Customization options are limited compared to competitors like BuildOps or ServiceTitan
Where PestRoutes falls short
- No free trial available so you commit before testing the platform
- Implementation costs range from $500 to $10,000 depending on business size
- Customer support responsiveness has declined since the ServiceTitan acquisition according to some users
- Mobile app performance issues are a recurring complaint in reviews
Who is each product built for?
FieldAware
Target: 10-200+ technicians
FieldAware has been through ownership changes and it shows. The GPS Insight acquisition adds fleet tracking value, but the core field service platform has fallen behind competitors in usability and customer satisfaction. With a Capterra score of 3.3, user frustration is real. Unless you specifically need GPS Insight fleet tracking bundled with FSM, there are better options at every price point.
PestRoutes
Target: 5-200+ technicians
PestRoutes, now branded as FieldRoutes, is the category leader for pest control companies. Its route optimization and marketing automation are genuine differentiators. The ServiceTitan acquisition brings resources but has also brought complaints about rising costs and slower support. Best for pest control operations with 5+ techs that need to scale. Solo operators should look at GorillaDesk instead.
Feature comparison
| Feature | FieldAware | PestRoutes |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
PestRoutes scores 7.0/10 vs FieldAware's 5.5/10 in our ranking. PestRoutes is the better pick for 5-200+ technicians. FieldAware is better if you need mid-to-large field service operations that need fleet gps tracking bundled with service management.
FieldAware starts at $45/month. PestRoutes starts at $199/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
FieldAware: No free trial. PestRoutes: No free trial. Always test with your actual workflow before committing to an annual plan.
FieldAware covers 13 of 17 features we track. PestRoutes covers 15 of 17. PestRoutes has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, FieldAware has a mobile app. PestRoutes does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick FieldAware if...
Mid-to-large field service operations that need fleet GPS tracking bundled with service management
Pick PestRoutes if...
Pest control companies that need route optimization, automated billing, and marketing tools to scale operations