FieldPulse vs Service Fusion
FieldPulse scores 7.5/10 vs 7.2/10. Best for: HVAC and plumbing shops with 3-15 techs that want pricebooks, GPS tracking, and inventory without paying ServiceTitan prices.
FieldPulse scores higher overall at 7.5/10 vs 7.2/10. Buy FieldPulse if you have 3-15 techs and want pricebooks, inventory, and GPS without ServiceTitan pricing. It packs a lot into one platform. Skip if you value a clean, simple interface, because the feature density makes the UI feel crowded compared to Jobber or Housecall Pro.
FieldPulse 
Service Fusion Rank
#9 of 35
Rank
#15 of 35
Features
14/17
Features
12/17
Starting at
$89/mo
Starting at
$225/mo
User reviews
4.7/5 (620)
User reviews
4.1/5 (280)
What they cost
| FieldPulse | Service Fusion | |
|---|---|---|
| Starting at | $89 /mo | $225 /mo |
| Free trial | No | No |
| Number of plans | 3 | 3 |
What the pricing really means
At first glance, FieldPulse looks cheaper at $89/month vs $225/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where FieldPulse wins
- Pricebooks, customer portal, GPS tracking, and inventory in one platform. You get 80% of ServiceTitan features at maybe half the price
- Support team picks up the phone and actually fixes things. Multiple owners report same-day resolution for billing and scheduling bugs
- Mobile app handles GPS-tagged time entries and photo uploads well. Field techs can clock in, attach job photos, and log parts from the truck
- Flat monthly pricing instead of per-tech billing makes it cheaper than ServiceTitan once you hit 5+ techs
Where Service Fusion wins
- Flat-rate pricing with unlimited users: $225/mo whether you have 5 techs or 20. A 15-tech shop saves thousands per year vs per-tech pricing
- Inventory management built in on the Plus plan. Track truck stock, parts used per job, and reorder points without a separate tool
- GPS tracking included on all plans. You see where every truck is in real time without paying extra per vehicle
- Month-to-month billing, no annual contract. You can cancel any time without eating a remaining balance
Where FieldPulse falls short
- No public pricing. You have to sit through a sales demo to get a quote, which wastes time if you are just comparing options
- Interface is cluttered with nested menus. New users often click the wrong module because labels look similar
- GPS fleet tracking costs extra: roughly $30/vehicle/month through Azuga on top of your base subscription
- Multi-location management locked behind the Enterprise tier, so single-location shops pay for features they cannot access
Where Service Fusion falls short
- No online booking widget. Every job still starts with a phone call to your office, which limits after-hours scheduling
- Zero marketing tools. No review requests, no email campaigns, no lead tracking. You need separate software for growth
- Mobile app is slow and crashes occasionally. Techs in the field complain about losing job notes mid-entry
- Interface looks like it was designed in 2018. It works, but new hires coming from Jobber or Housecall Pro will notice the difference
Who is each product built for?
FieldPulse
Target: 2-15 technicians
Buy FieldPulse if you have 3-15 techs and want pricebooks, inventory, and GPS without ServiceTitan pricing. It packs a lot into one platform. Skip if you value a clean, simple interface, because the feature density makes the UI feel crowded compared to Jobber or Housecall Pro.
Service Fusion
Target: 5-50 technicians
Buy Service Fusion if you have 5-20 techs and refuse to pay per-user pricing. The flat-rate model saves real money as you grow, and the built-in inventory is a bonus most competitors lack. Skip if you want a modern-feeling app or need marketing tools, because the interface is dated and there is no built-in growth functionality.
Feature comparison
| Feature | FieldPulse | Service Fusion |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
FieldPulse scores 7.5/10 vs Service Fusion's 7.2/10 in our ranking. FieldPulse is the better pick for 2-15 technicians. Service Fusion is better if you need hvac, plumbing, and electrical shops with 5-25 techs that want flat-rate pricing with unlimited users and built-in inventory tracking.
FieldPulse starts at $89/month. Service Fusion starts at $225/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
FieldPulse: No free trial. Service Fusion: No free trial. Always test with your actual workflow before committing to an annual plan.
FieldPulse covers 14 of 17 features we track. Service Fusion covers 12 of 17. FieldPulse has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, FieldPulse has a mobile app. Service Fusion does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick FieldPulse if...
HVAC and plumbing shops with 3-15 techs that want pricebooks, GPS tracking, and inventory without paying ServiceTitan prices
Pick Service Fusion if...
HVAC, plumbing, and electrical shops with 5-25 techs that want flat-rate pricing with unlimited users and built-in inventory tracking