FieldEdge vs Service Fusion
FieldEdge scores 7.5/10 vs 7.2/10. Best for: HVAC and plumbing shops that live in QuickBooks and need flat-rate pricing built in.
FieldEdge scores higher overall at 7.5/10 vs 7.2/10. FieldEdge is the pick for shops that depend on QuickBooks and need flat-rate pricing built into their FSM tool. The two-way QuickBooks sync is genuinely better than anyone else. But you will pay per tech, and it adds up. If QuickBooks integration is not your top priority, Housecall Pro or Jobber give you more features for less money.
FieldEdge 
Service Fusion Rank
#10 of 35
Rank
#15 of 35
Features
13/17
Features
12/17
Starting at
$100/mo
Starting at
$225/mo
User reviews
4.1/5 (320)
User reviews
4.1/5 (280)
What they cost
| FieldEdge | Service Fusion | |
|---|---|---|
| Starting at | $100 /mo | $225 /mo |
| Free trial | No | No |
| Number of plans | 3 | 3 |
What the pricing really means
At first glance, FieldEdge looks cheaper at $100/month vs $225/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where FieldEdge wins
- Best QuickBooks integration in the FSM space, two-way sync that actually works
- Built-in flat-rate pricebook with Good/Better/Best presentation for techs
- Maintenance agreement tracking and automated renewal billing
- Strong dispatch board for managing 5-30 tech operations
Where Service Fusion wins
- Flat-rate pricing with unlimited users: $225/mo whether you have 5 techs or 20. A 15-tech shop saves thousands per year vs per-tech pricing
- Inventory management built in on the Plus plan. Track truck stock, parts used per job, and reorder points without a separate tool
- GPS tracking included on all plans. You see where every truck is in real time without paying extra per vehicle
- Month-to-month billing, no annual contract. You can cancel any time without eating a remaining balance
Where FieldEdge falls short
- Per-user pricing gets expensive fast. A 15-tech shop pays $1,500-$2,250/month
- No customer portal or online booking
- Mobile app is functional but not as polished as Housecall Pro or Jobber
- No marketing tools, no review management
Where Service Fusion falls short
- No online booking widget. Every job still starts with a phone call to your office, which limits after-hours scheduling
- Zero marketing tools. No review requests, no email campaigns, no lead tracking. You need separate software for growth
- Mobile app is slow and crashes occasionally. Techs in the field complain about losing job notes mid-entry
- Interface looks like it was designed in 2018. It works, but new hires coming from Jobber or Housecall Pro will notice the difference
Who is each product built for?
FieldEdge
Target: 5-50 technicians
FieldEdge is the pick for shops that depend on QuickBooks and need flat-rate pricing built into their FSM tool. The two-way QuickBooks sync is genuinely better than anyone else. But you will pay per tech, and it adds up. If QuickBooks integration is not your top priority, Housecall Pro or Jobber give you more features for less money.
Service Fusion
Target: 5-50 technicians
Buy Service Fusion if you have 5-20 techs and refuse to pay per-user pricing. The flat-rate model saves real money as you grow, and the built-in inventory is a bonus most competitors lack. Skip if you want a modern-feeling app or need marketing tools, because the interface is dated and there is no built-in growth functionality.
Feature comparison
| Feature | FieldEdge | Service Fusion |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
FieldEdge scores 7.5/10 vs Service Fusion's 7.2/10 in our ranking. FieldEdge is the better pick for 5-50 technicians. Service Fusion is better if you need hvac, plumbing, and electrical shops with 5-25 techs that want flat-rate pricing with unlimited users and built-in inventory tracking.
FieldEdge starts at $100/month. Service Fusion starts at $225/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
FieldEdge: No free trial. Service Fusion: No free trial. Always test with your actual workflow before committing to an annual plan.
FieldEdge covers 13 of 17 features we track. Service Fusion covers 12 of 17. FieldEdge has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, FieldEdge has a mobile app. Service Fusion does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick FieldEdge if...
HVAC and plumbing shops that live in QuickBooks and need flat-rate pricing built in
Pick Service Fusion if...
HVAC, plumbing, and electrical shops with 5-25 techs that want flat-rate pricing with unlimited users and built-in inventory tracking