FieldEdge vs Successware
FieldEdge scores 7.5/10 vs 6.9/10. Best for: HVAC and plumbing shops that live in QuickBooks and need flat-rate pricing built in.
FieldEdge scores higher overall at 7.5/10 vs 6.9/10. FieldEdge is the pick for shops that depend on QuickBooks and need flat-rate pricing built into their FSM tool. The two-way QuickBooks sync is genuinely better than anyone else. But you will pay per tech, and it adds up. If QuickBooks integration is not your top priority, Housecall Pro or Jobber give you more features for less money.
FieldEdge 
Successware Rank
#10 of 35
Rank
#25 of 35
Features
13/17
Features
12/17
Starting at
$100/mo
Starting at
$190/mo
User reviews
4.1/5 (320)
User reviews
4/5 (107)
What they cost
| FieldEdge | Successware | |
|---|---|---|
| Starting at | $100 /mo | $190 /mo |
| Free trial | No | No |
| Number of plans | 3 | 1 |
What the pricing really means
At first glance, FieldEdge looks cheaper at $100/month vs $190/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where FieldEdge wins
- Best QuickBooks integration in the FSM space, two-way sync that actually works
- Built-in flat-rate pricebook with Good/Better/Best presentation for techs
- Maintenance agreement tracking and automated renewal billing
- Strong dispatch board for managing 5-30 tech operations
Where Successware wins
- Built-in accounting means no QuickBooks sync headaches
- Flat-rate pricebook builder with Good/Better/Best presentation for upselling at the door
- Service agreement tracking and automatic renewal scheduling
- 25+ years in the trades, so the workflows match how HVAC and plumbing shops actually run
Where FieldEdge falls short
- Per-user pricing gets expensive fast. A 15-tech shop pays $1,500-$2,250/month
- No customer portal or online booking
- Mobile app is functional but not as polished as Housecall Pro or Jobber
- No marketing tools, no review management
Where Successware falls short
- Interface looks dated compared to Housecall Pro or Jobber
- Learning curve is steep because the software does so much
- No online booking widget, every job starts with a phone call
- Pricing is not transparent, you have to call sales for a quote
Who is each product built for?
FieldEdge
Target: 5-50 technicians
FieldEdge is the pick for shops that depend on QuickBooks and need flat-rate pricing built into their FSM tool. The two-way QuickBooks sync is genuinely better than anyone else. But you will pay per tech, and it adds up. If QuickBooks integration is not your top priority, Housecall Pro or Jobber give you more features for less money.
Successware
Target: 5-100 technicians
Buy Successware if you run a 10-50 tech HVAC or plumbing shop and want to ditch QuickBooks entirely. The built-in accounting alone saves hours per week in reconciliation. Skip if you are a small crew that just needs scheduling and invoicing, because Successware is more software than you need.
Feature comparison
| Feature | FieldEdge | Successware |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
FieldEdge scores 7.5/10 vs Successware's 6.9/10 in our ranking. FieldEdge is the better pick for 5-50 technicians. Successware is better if you need hvac and plumbing shops with 5-100 techs that want dispatching, flat-rate pricing, and full accounting in one system without quickbooks.
FieldEdge starts at $100/month. Successware starts at $190/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
FieldEdge: No free trial. Successware: No free trial. Always test with your actual workflow before committing to an annual plan.
FieldEdge covers 13 of 17 features we track. Successware covers 12 of 17. FieldEdge has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, FieldEdge has a mobile app. Successware does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick FieldEdge if...
HVAC and plumbing shops that live in QuickBooks and need flat-rate pricing built in
Pick Successware if...
HVAC and plumbing shops with 5-100 techs that want dispatching, flat-rate pricing, and full accounting in one system without QuickBooks