ICANotes vs My Clients Plus
Both score 6.5/10. Compare features and pricing below.
Both score 6.5/10. Buy ICANotes if speed of documentation is your top priority and you will trade a modern interface for 3-minute progress notes. Skip if you care about design, need a mobile app, or want telehealth included.
ICANotes 
My Clients Plus Rank
#37 of 41
Rank
#38 of 41
Features
16/18
Features
14/18
Starting at
$35/mo
Starting at
$29/mo
User reviews
3.8/5 (130)
User reviews
— (200)
What they cost
| ICANotes | My Clients Plus | |
|---|---|---|
| Starting at | $35 /mo | $29 /mo |
| Free trial | 0 days | 30 days |
| Number of plans | 5 | 2 |
What the pricing really means
At first glance, My Clients Plus looks cheaper at $29/month vs $35/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where ICANotes wins
- Point-and-click note builder genuinely reduces documentation to 2-3 minutes per session, which users consistently confirm in reviews
- Over 100 built-in clinical assessments with automatic scoring and trend tracking tied directly to treatment plans
- E-prescribing with EPCS and lab integration on the Prescribing plan, so psychiatrists can handle everything in one system
- Part-time pricing starts at $35/mo for clinicians with lighter caseloads, which is rare in behavioral health EHRs
Where My Clients Plus wins
- $29/mo per provider is the cheapest insurance-billing-capable therapy platform, undercutting SimplePractice by $20/mo
- No per-claim fees on the Claims plan, so high-volume billers save money compared to platforms that charge per submission
- 25% discount for annual prepayment brings the effective price to about $22/mo per provider
- Unlimited clients and user accounts on all plans, no caps that force upgrades as your caseload grows
Where ICANotes falls short
- Interface looks like it was built in the 1990s and has not had a visual refresh, which multiple Capterra reviewers call out
- No native mobile app, so mobile access requires Microsoft Remote Desktop or a browser, which is clunky
- Telehealth is a $10/mo per user add-on, not included, and the $99 activation fee on prescribing plans adds up
- Appointment scheduler is reported as slow by multiple reviewers, with lag when booking or rearranging sessions
Where My Clients Plus falls short
- Customer support is the most common complaint in reviews, with multiple users reporting long wait times and unhelpful responses
- Website now redirects to Ensora Health, raising questions about the product's independent future and continued development
- No mobile app, so charting and scheduling on the go means using a mobile browser
- Interface looks outdated and the timestamp changes when you edit notes, which can create audit trail problems for insurance documentation
- No API and limited integrations, so this stays a standalone tool in your workflow
Who is each product built for?
ICANotes
Target: 1-30 clinicians
Buy ICANotes if speed of documentation is your top priority and you will trade a modern interface for 3-minute progress notes. Skip if you care about design, need a mobile app, or want telehealth included.
My Clients Plus
Target: 1-10 providers
Buy My Clients Plus if you need the cheapest way to file insurance claims as a therapist and you can tolerate a dated interface. Skip if customer support matters to you or you are concerned about the Ensora Health transition.
Feature comparison
| Feature | ICANotes | My Clients Plus |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
Both score 6.5/10. ICANotes fits 1-30 clinicians, while My Clients Plus fits 1-10 providers. Pick based on your team size and the features you need most.
ICANotes starts at $35/month. My Clients Plus starts at $29/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
ICANotes: No free trial. My Clients Plus: Yes, 30-day free trial. Always test with your actual workflow before committing to an annual plan.
ICANotes covers 16 of 18 features we track. My Clients Plus covers 14 of 18. ICANotes has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
No, ICANotes does not have a mobile app. My Clients Plus does not have one either.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick ICANotes if...
Behavioral health clinicians who dread documentation and want to cut note-writing time from 30 minutes to under 5 minutes per session.
Pick My Clients Plus if...
Therapists who primarily need affordable insurance billing and claims filing without paying for features they will never use.