JobProgress vs mHelpDesk
mHelpDesk scores 6.5/10 vs 6.0/10. Best for: Small service businesses looking for straightforward scheduling and work order management.
mHelpDesk scores higher overall at 6.5/10 vs 6.0/10. mHelpDesk used to be a solid pick for small shops, but since the HomeAdvisor acquisition, development has stalled. The online booking and HomeAdvisor lead integration are nice, but Housecall Pro and Jobber have moved ahead on features, mobile experience, and support. Hard to recommend over the top competitors unless you are already locked in.
JobProgress 
mHelpDesk Rank
#31 of 35
Rank
#29 of 35
Features
12/17
Features
13/17
Starting at
$55/mo
Starting at
Custom
User reviews
4/5 (380)
User reviews
3.9/5 (180)
What they cost
| JobProgress | mHelpDesk | |
|---|---|---|
| Starting at | $55 /mo | Contact for pricing |
| Free trial | No | No |
| Number of plans | 1 | Custom |
What the pricing really means
JobProgress publishes their pricing upfront, which is a good sign. mHelpDesk requires you to contact sales for a quote. When a company hides pricing, it usually means the cost is high enough that they want a salesperson to justify it before you see the number. Always ask for total year-one cost, not just the monthly subscription.
Where JobProgress wins
- Purpose-built workflow for roofing and exterior remodeling from lead to completion
- Material ordering and photo documentation are tailored for construction project management
- CRM and lead tracking help manage the sales pipeline for project-based businesses
- Customer portal provides transparency on project status and documentation
Where mHelpDesk wins
- Online booking lets customers schedule directly without calling your office
- HomeAdvisor integration brings in leads from their network
- Basic inventory tracking included
- Decent mobile app for field work
Where JobProgress falls short
- Currently migrating to Leap platform which creates uncertainty about product continuity
- No GPS tracking or real-time dispatching since it focuses on projects not service calls
- One-time $500 setup fee on top of per-user monthly costs
- ITQlick gave it a 2/10 value score suggesting poor price-to-value ratio
Where mHelpDesk falls short
- Acquired by HomeAdvisor/Angi, and product development has slowed
- No transparent pricing, must contact sales
- Limited reporting compared to newer competitors
- Fewer integrations than Housecall Pro or Jobber
Who is each product built for?
JobProgress
Target: 2-30 employees
JobProgress is a niche tool built for roofing and exterior remodeling contractors who manage projects, not recurring service calls. Its workflow and material ordering features are tailored for that use case. However, the migration to Leap creates uncertainty, and the value proposition has been questioned. If you are a roofer, evaluate this alongside AccuLynx and Leap. If you do service work like HVAC or plumbing, this is not the right platform.
mHelpDesk
Target: 1-20 technicians
mHelpDesk used to be a solid pick for small shops, but since the HomeAdvisor acquisition, development has stalled. The online booking and HomeAdvisor lead integration are nice, but Housecall Pro and Jobber have moved ahead on features, mobile experience, and support. Hard to recommend over the top competitors unless you are already locked in.
Feature comparison
| Feature | JobProgress | mHelpDesk |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
mHelpDesk scores 6.5/10 vs JobProgress's 6.0/10 in our ranking. mHelpDesk is the better pick for 1-20 technicians. JobProgress is better if you need roofing and exterior remodeling contractors who need project-based workflow management from lead to completion.
JobProgress starts at $55/month. mHelpDesk uses custom pricing (contact sales). Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
JobProgress: No free trial. mHelpDesk: No free trial. Always test with your actual workflow before committing to an annual plan.
JobProgress covers 12 of 17 features we track. mHelpDesk covers 13 of 17. mHelpDesk has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, JobProgress has a mobile app. mHelpDesk does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick JobProgress if...
Roofing and exterior remodeling contractors who need project-based workflow management from lead to completion
Pick mHelpDesk if...
Small service businesses looking for straightforward scheduling and work order management