Kickserv vs Successware
Successware scores 6.9/10 vs 6.8/10. Best for: HVAC and plumbing shops with 5-100 techs that want dispatching, flat-rate pricing, and full accounting in one system without QuickBooks.
Successware scores higher overall at 6.9/10 vs 6.8/10. Buy Successware if you run a 10-50 tech HVAC or plumbing shop and want to ditch QuickBooks entirely. The built-in accounting alone saves hours per week in reconciliation. Skip if you are a small crew that just needs scheduling and invoicing, because Successware is more software than you need.
Kickserv 
Successware Rank
#26 of 35
Rank
#25 of 35
Features
11/17
Features
12/17
Starting at
$47/mo
Starting at
$190/mo
User reviews
4/5 (380)
User reviews
4/5 (107)
What they cost
| Kickserv | Successware | |
|---|---|---|
| Starting at | $47 /mo | $190 /mo |
| Free trial | 14 days | No |
| Number of plans | 4 | 1 |
What the pricing really means
At first glance, Kickserv looks cheaper at $47/month vs $190/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Kickserv wins
- One of the cheapest FSM tools available, starting at $47/month for 3 users
- Simple enough that non-tech-savvy owners can pick it up in a day
- Customer portal lets clients check job status and pay online
- 14-day free trial, no credit card needed
Where Successware wins
- Built-in accounting means no QuickBooks sync headaches
- Flat-rate pricebook builder with Good/Better/Best presentation for upselling at the door
- Service agreement tracking and automatic renewal scheduling
- 25+ years in the trades, so the workflows match how HVAC and plumbing shops actually run
Where Kickserv falls short
- No GPS tracking on any plan
- No online booking for customers
- Limited reporting and no job costing
- Mobile app is basic compared to competitors
Where Successware falls short
- Interface looks dated compared to Housecall Pro or Jobber
- Learning curve is steep because the software does so much
- No online booking widget, every job starts with a phone call
- Pricing is not transparent, you have to call sales for a quote
Who is each product built for?
Kickserv
Target: 1-10 technicians
Kickserv is the bare-bones option for solo operators who just need to schedule jobs and send invoices without spending much. If your needs go beyond the basics, you will outgrow it quickly. But as a starting point for someone still using paper or a spreadsheet, the price is right.
Successware
Target: 5-100 technicians
Buy Successware if you run a 10-50 tech HVAC or plumbing shop and want to ditch QuickBooks entirely. The built-in accounting alone saves hours per week in reconciliation. Skip if you are a small crew that just needs scheduling and invoicing, because Successware is more software than you need.
Feature comparison
| Feature | Kickserv | Successware |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
Successware scores 6.9/10 vs Kickserv's 6.8/10 in our ranking. Successware is the better pick for 5-100 technicians. Kickserv is better if you need budget-conscious solo operators who want basic scheduling and invoicing at the lowest price.
Kickserv starts at $47/month. Successware starts at $190/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
Kickserv: Yes, 14-day free trial. Successware: No free trial. Always test with your actual workflow before committing to an annual plan.
Kickserv covers 11 of 17 features we track. Successware covers 12 of 17. Successware has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Kickserv has a mobile app. Successware does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Kickserv if...
Budget-conscious solo operators who want basic scheduling and invoicing at the lowest price
Pick Successware if...
HVAC and plumbing shops with 5-100 techs that want dispatching, flat-rate pricing, and full accounting in one system without QuickBooks