Noterro vs TherapyNotes
TherapyNotes scores 8.2/10 vs 7.6/10. Best for: Behavioral health clinicians who spend too much time on documentation and want an EHR that was actually designed around therapy notes, not adapted from a general medical template.
TherapyNotes scores higher overall at 8.2/10 vs 7.6/10. Buy TherapyNotes if documentation and insurance billing are your top priorities and you want a platform that thinks like a clinician. Skip if you need integrations with external tools or if per-message reminder costs would eat into your margins.
Noterro
TherapyNotes Rank
#12 of 41
Rank
#3 of 41
Features
14/18
Features
17/18
Starting at
$33/mo
Starting at
$69/mo
User reviews
— (626)
User reviews
4.4/5 (1052)
What they cost
| Noterro | TherapyNotes | |
|---|---|---|
| Starting at | $33 /mo | $69 /mo |
| Free trial | 14 days | 30 days |
| Number of plans | 3 | 3 |
What the pricing really means
At first glance, Noterro looks cheaper at $33/month vs $69/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Noterro wins
- 4.8/5 on Capterra with 626 reviews, which is the strongest rating-to-volume ratio in massage therapy software
- Core plan at $33/mo includes AI scribe with 300 free credits, so documentation help is not locked behind the top tier
- Clinic-branded mobile app with online booking comes standard, which most competitors charge extra for
- Built-in SOAP note templates designed specifically for massage and bodywork, not adapted from generic medical templates
- Insurance claims via Availity and CMS-1500 on the Max plan, which is rare for massage-focused software
Where TherapyNotes wins
- Purpose-built for behavioral health notes with structured templates that match how therapists actually document, not generic medical forms bolted on
- Insurance billing and ERA posting are genuinely good, with electronic claim submission and automated payment reconciliation
- E-prescribing with EPCS included in the base price, so psychiatrists do not need a separate add-on
- Capterra 4.7 with nearly 1,000 reviews is one of the highest satisfaction scores in the category
Where Noterro falls short
- Text and call reminders are not included on the Core plan, so the cheapest tier forces you to rely on email only
- No telehealth or video features at all, which limits you if you ever want to offer virtual consultations
- No public API, so connecting to external accounting or CRM tools requires manual work or Zapier
- Insurance billing only available on the $77/mo Max plan, which is steep for a solo massage therapist billing a few claims
Where TherapyNotes falls short
- No open API, so you cannot connect to tools they have not pre-built integrations for
- Per-text reminder charges of $0.14 each add up fast if you send confirmations and follow-ups to every client
- Premium telehealth is a $15/clinician/mo add-on on top of the base price, while competitors include it
- Mobile app only launched January 2026 and is still maturing compared to SimplePractice's years-old app
Who is each product built for?
Noterro
Target: 1-10 practitioners
Buy Noterro if you are a massage therapist or bodyworker who wants purpose-built SOAP notes and scheduling without adapting generic therapy software. Skip if you need telehealth or want insurance billing without paying for the top plan.
TherapyNotes
Target: 1-50 clinicians
Buy TherapyNotes if documentation and insurance billing are your top priorities and you want a platform that thinks like a clinician. Skip if you need integrations with external tools or if per-message reminder costs would eat into your margins.
Feature comparison
| Feature | Noterro | TherapyNotes |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
TherapyNotes scores 8.2/10 vs Noterro's 7.6/10 in our ranking. TherapyNotes is the better pick for 1-50 clinicians. Noterro is better if you need massage therapists and bodyworkers who need soap notes, insurance claims, and online booking in one tool built for their specialty.
Noterro starts at $33/month. TherapyNotes starts at $69/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
Noterro: Yes, 14-day free trial. TherapyNotes: Yes, 30-day free trial. Always test with your actual workflow before committing to an annual plan.
Noterro covers 14 of 18 features we track. TherapyNotes covers 17 of 18. TherapyNotes has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Noterro has a mobile app. TherapyNotes does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Noterro if...
Massage therapists and bodyworkers who need SOAP notes, insurance claims, and online booking in one tool built for their specialty.
Pick TherapyNotes if...
Behavioral health clinicians who spend too much time on documentation and want an EHR that was actually designed around therapy notes, not adapted from a general medical template.