Needles
#36 of 39Legacy case management for personal injury and plaintiff litigation firms
Needles is a legacy product that existing long-term users may stick with out of inertia. New PI firms should not start here — CASEpeer, CloudLex, or even the parent company's Neos product offer better modern alternatives.
Best for
Established PI firms that have used Needles for years and are comfortable with its workflow. New firms should evaluate modern alternatives.
Company size
1-25 attorneys
What it costs
Custom pricing. Contact Needles for a quote.
What's good
- Been in the PI market for decades with deep understanding of plaintiff workflows
- Court rule deadline calendaring built in
- Trust accounting and conflict checks included
- Document automation with merge fields for common PI documents
What's not
- Lowest-rated product in the category with G2 at 3.5 and Capterra at 3.7
- No client portal, no mobile app, no API, no eSignature, no intake forms
- Interface is dated and reflects its legacy desktop origins
- Now owned by Assembly Software (same parent as Neos), and the product roadmap is unclear
Features
13/18 features| Case Management | |
| Case / matter management | |
| Contact management | |
| Conflict checks | |
| Client intake forms | |
| Client portal | |
| Documents & Automation | |
| Document management | |
| Document automation | |
| E-signatures | |
| Email management | |
| Billing & Accounting | |
| Time tracking | |
| Billing & invoicing | |
| Trust / IOLTA accounting | |
| Scheduling & Deadlines | |
| Calendar management | |
| Task management | |
| Court rule deadlines | |
| Platform | |
| Reporting / analytics | |
| Mobile app | |
| API access | |
Common questions
Needles uses custom pricing. Contact their sales team for a quote.
No, Needles does not currently offer a free trial.
Needles is designed for 1-25 attorneys. Established PI firms that have used Needles for years and are comfortable with its workflow. New firms should evaluate modern alternatives..
Needles has limited integration options. Check their website for the latest list.
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