ServiceBox
#16 of 30Straightforward field service management with strong work order tracking
ServiceBox is a solid choice for service companies that live and die by work orders and maintenance contracts. Its recurring work order automation is genuinely useful. But the lack of a customer portal and online booking makes it feel dated compared to Jobber or Housecall Pro. Best for mechanical and HVAC shops doing commercial maintenance work.
Best for
Small to mid-sized service companies that need strong work order management and recurring maintenance tracking
Company size
2-20 technicians
What it costs
| Plan | Price | Users |
|---|---|---|
| Starter | $75 /mo | 2 users |
| Standard | $35 /mo per user | 6+ users minimum |
| Premium | $55 /mo per user | 6+ users minimum |
What's good
- Service history tracking and drag-and-drop scheduling are standout features praised by users
- Automated recurring work order generation with scheduling rules simplifies maintenance contracts
- Month-to-month pricing with no long-term commitment and 10% savings on annual billing
- Customer support is responsive and follows up promptly via calls, emails, and texts
What's not
- No customer portal or online booking means clients cannot self-serve
- Mobile access is limited compared to competitors with native apps
- Invoice formatting is rigid and hard to customize
- Minimum 6-user requirement on Standard and Premium plans pushes small teams to the Starter tier
Features
11/17 features| Scheduling & Dispatching | |
| Scheduling | |
| Dispatching | |
| GPS tracking | |
| Online booking | |
| Invoicing & Payments | |
| Invoicing | |
| Estimates | |
| Payment processing | |
| QuickBooks integration | |
| Operations | |
| Mobile app | |
| Customer portal | |
| Inventory management | |
| Maintenance agreements | |
| Reporting | |
| Growth | |
| Marketing tools | |
| Review management | |
| AI features | |
| API access | |
Common questions
ServiceBox starts at $35/month. They offer 3 plan(s). Pricing was last verified 2026-03-01.
No, ServiceBox does not currently offer a free trial.
ServiceBox is designed for 2-20 technicians. Small to mid-sized service companies that need strong work order management and recurring maintenance tracking.
ServiceBox integrates with QuickBooks and other popular business tools.
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