Cliniko vs Kipu Health
Kipu Health scores 8.0/10 vs 7.8/10. Best for: Addiction treatment centers and residential behavioral health facilities with 20+ beds.
Kipu Health scores higher overall at 8.0/10 vs 7.8/10. Buy Kipu if you run an addiction treatment center or residential behavioral health facility with 20+ beds. Skip if you're an outpatient therapist — this is enterprise software for inpatient/residential settings.
Cliniko
Kipu Health Rank
#9 of 41
Rank
#5 of 41
Features
14/18
Features
18/18
Starting at
$45/mo
Starting at
$600/mo
User reviews
4.5/5 (227)
User reviews
4.7/5 (247)
What they cost
| Cliniko | Kipu Health | |
|---|---|---|
| Starting at | $45 /mo | $600 /mo |
| Free trial | 30 days | No |
| Number of plans | 4 | 1 |
What the pricing really means
At first glance, Cliniko looks cheaper at $45/month vs $600/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Cliniko wins
- Every plan gets the full feature set with no feature gating, so you are not paying more just to unlock telehealth or notes
- Prices have not changed since 2011, which is rare in SaaS and means no surprise annual increases
- 4.9/5 ease-of-use score on Capterra, which is the highest in allied health practice management
- 30-day free trial is enough time to actually migrate data and test with real patients before committing
- Unlimited locations included on all plans, which matters for clinics expanding to a second site
Where Kipu Health wins
- 4.7 on both G2 and Capterra — highest-rated EHR in behavioral health
- Powers 6,000+ facilities and 150,000+ users, proven at scale
- HITRUST certified and 42 CFR Part 2 compliant for addiction records
- Full RCM with per-diem billing, denial management, and KipuPay
Where Cliniko falls short
- Only 23 reviews on Capterra means the 4.7 rating is based on a thin sample compared to competitors with 200+ reviews
- No built-in insurance billing or clearinghouse integration, so US practices billing insurance need a separate tool
- Jump from $45 Solo to $95 Team is a big leap just for adding one more practitioner
- SMS reminders are billed separately by country, and costs are not published upfront on the pricing page
Where Kipu Health falls short
- Quote-based pricing with no transparency — estimated $600-10,000+/mo
- Overkill for outpatient solo or small practices
- Complex implementation timeline
- Treatment plan module has a learning curve per user reviews
Who is each product built for?
Cliniko
Target: 1-25 clinicians
Buy Cliniko if you want the cleanest interface in allied health with zero feature gating and stable pricing. Skip if you bill US insurance directly or need a platform with a large review base to validate before buying.
Kipu Health
Target: 20-500+ beds
Buy Kipu if you run an addiction treatment center or residential behavioral health facility with 20+ beds. Skip if you're an outpatient therapist — this is enterprise software for inpatient/residential settings.
Feature comparison
| Feature | Cliniko | Kipu Health |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
Kipu Health scores 8.0/10 vs Cliniko's 7.8/10 in our ranking. Kipu Health is the better pick for 20-500+ beds. Cliniko is better if you need physiotherapy and allied health clinics that want a clean interface with all features unlocked on every plan and no per-feature upsells.
Cliniko starts at $45/month. Kipu Health starts at $600/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
Cliniko: Yes, 30-day free trial. Kipu Health: No free trial. Always test with your actual workflow before committing to an annual plan.
Cliniko covers 14 of 18 features we track. Kipu Health covers 18 of 18. Kipu Health has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Cliniko has a mobile app. Kipu Health does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Cliniko if...
Physiotherapy and allied health clinics that want a clean interface with all features unlocked on every plan and no per-feature upsells.
Pick Kipu Health if...
Addiction treatment centers and residential behavioral health facilities with 20+ beds