Cliniko vs TherapyAppointment
Cliniko scores 7.8/10 vs 6.8/10. Best for: Physiotherapy and allied health clinics that want a clean interface with all features unlocked on every plan and no per-feature upsells.
Cliniko scores higher overall at 7.8/10 vs 6.8/10. Buy Cliniko if you want the cleanest interface in allied health with zero feature gating and stable pricing. Skip if you bill US insurance directly or need a platform with a large review base to validate before buying.
Cliniko 
TherapyAppointment Rank
#9 of 41
Rank
#33 of 41
Features
14/18
Features
16/18
Starting at
$45/mo
Starting at
$10/mo
User reviews
4.5/5 (227)
User reviews
3.8/5 (107)
What they cost
| Cliniko | TherapyAppointment | |
|---|---|---|
| Starting at | $45 /mo | $10 /mo |
| Free trial | 30 days | 30 days |
| Number of plans | 4 | 4 |
What the pricing really means
At first glance, TherapyAppointment looks cheaper at $10/month vs $45/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Cliniko wins
- Every plan gets the full feature set with no feature gating, so you are not paying more just to unlock telehealth or notes
- Prices have not changed since 2011, which is rare in SaaS and means no surprise annual increases
- 4.9/5 ease-of-use score on Capterra, which is the highest in allied health practice management
- 30-day free trial is enough time to actually migrate data and test with real patients before committing
- Unlimited locations included on all plans, which matters for clinics expanding to a second site
Where TherapyAppointment wins
- Pricing starts at $10/mo and scales with your caseload, so you only pay more when you actually book more sessions
- 30-day free trial with full access to every feature, no credit card required upfront
- Built-in telehealth option at $15/mo per provider, or bring your own Zoom for Healthcare at $5/mo
- Been around since 2006, which means fewer surprise shutdowns or feature pivots compared to newer startups
- E-prescribing available for $65/mo per prescriber, keeping psychiatrists on the same platform
Where Cliniko falls short
- Only 23 reviews on Capterra means the 4.7 rating is based on a thin sample compared to competitors with 200+ reviews
- No built-in insurance billing or clearinghouse integration, so US practices billing insurance need a separate tool
- Jump from $45 Solo to $95 Team is a big leap just for adding one more practitioner
- SMS reminders are billed separately by country, and costs are not published upfront on the pricing page
Where TherapyAppointment falls short
- Telehealth, e-prescribing, and claims are all paid add-ons, so costs stack up fast once you leave the base plan
- Capterra rating of 4.1 with 12% negative reviews points to real frustration, especially around interface design
- No open API, so you cannot connect it to tools like Zapier or your own automations
- Interface looks dated compared to newer competitors like Sessions Health or Blueprint
Who is each product built for?
Cliniko
Target: 1-25 clinicians
Buy Cliniko if you want the cleanest interface in allied health with zero feature gating and stable pricing. Skip if you bill US insurance directly or need a platform with a large review base to validate before buying.
TherapyAppointment
Target: 1-15 clinicians
Buy TherapyAppointment if you are a low-volume solo therapist who wants to start at $10/mo and grow into higher tiers naturally. Skip if you want a modern interface or need telehealth and claims included in the base price.
Feature comparison
| Feature | Cliniko | TherapyAppointment |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
Cliniko scores 7.8/10 vs TherapyAppointment's 6.8/10 in our ranking. Cliniko is the better pick for 1-25 clinicians. TherapyAppointment is better if you need solo therapists or small practices that want straightforward scheduling and billing without paying for features they will never use.
Cliniko starts at $45/month. TherapyAppointment starts at $10/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
Cliniko: Yes, 30-day free trial. TherapyAppointment: Yes, 30-day free trial. Always test with your actual workflow before committing to an annual plan.
Cliniko covers 14 of 18 features we track. TherapyAppointment covers 16 of 18. TherapyAppointment has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Cliniko has a mobile app. TherapyAppointment does not.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Cliniko if...
Physiotherapy and allied health clinics that want a clean interface with all features unlocked on every plan and no per-feature upsells.
Pick TherapyAppointment if...
Solo therapists or small practices that want straightforward scheduling and billing without paying for features they will never use.