CounSol vs Halaxy
CounSol scores 7.4/10 vs 6.8/10. Best for: Solo counselors or small mental health practices that value personal support and want a dedicated account manager without paying enterprise prices.
CounSol scores higher overall at 7.4/10 vs 6.8/10. Buy CounSol if you are a solo counselor who values personal support and wants a human to call when things break, not a chatbot. Skip if you need reliable video sessions, a mobile app, or a modern-looking interface.
CounSol 
Halaxy Rank
#16 of 41
Rank
#30 of 41
Features
15/18
Features
15/18
Starting at
$50/mo
Starting at
$0/mo
User reviews
4.5/5 (828)
User reviews
— (85)
What they cost
| CounSol | Halaxy | |
|---|---|---|
| Starting at | $50 /mo | Free /mo |
| Free trial | 14 days | Free tier available |
| Number of plans | 4 | 3 |
What the pricing really means
At first glance, Halaxy looks cheaper at $0/month vs $50/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where CounSol wins
- Every single user gets a personal dedicated account manager, which is unheard of at this price point in healthcare software
- 4.9/5 customer service score on Capterra backed by 828 reviews, not just a handful of happy users
- e-Prescribing available as an add-on ($60-70/mo), so psychiatrists and prescribers can stay on one platform
- All four plans include HIPAA-compliant records, scheduling, secure messaging, and a branded client portal
- CounselorListing.com advertising included on Standard Plus and above, which is free marketing for your practice
Where Halaxy wins
- Core platform is genuinely free with unlimited practitioners, locations, and appointments, which no competitor matches
- 700+ built-in clinical templates means you likely do not need to build forms from scratch for your specialty
- No caps on file storage or patient records, so you never hit a wall as your practice grows
- Pay-as-you-go model means you only spend money on SMS, telehealth, or AI features you actually use
Where CounSol falls short
- No mobile app, and CounSol has been promising one is coming without delivering, which frustrates practitioners who work between offices
- Video sessions are glitchy according to multiple reviews, with group video not supported and device compatibility issues reported
- Video session quality is inconsistent — multiple reviews report glitches, and group video is not supported
- Interface looks dated compared to newer competitors like SimplePractice or Jane, which may put off younger practitioners
- No API means zero automation or integration with external tools
Where Halaxy falls short
- Not HIPAA-certified for US users, which makes it a non-starter for US-based practices handling protected health information
- Credit-based pricing for SMS, telehealth, and AI features makes monthly costs unpredictable and hard to budget
- Australian-focused platform with limited US insurance billing, clearinghouse connections, or superbill generation
- Thin review presence on major platforms like G2 and Capterra, so independent validation is harder to find
Who is each product built for?
CounSol
Target: 1-10 counselors
Buy CounSol if you are a solo counselor who values personal support and wants a human to call when things break, not a chatbot. Skip if you need reliable video sessions, a mobile app, or a modern-looking interface.
Halaxy
Target: 1-15 clinicians
Buy Halaxy if you practice outside the US and want a genuinely free core platform that scales without per-seat fees. Skip if you are in the US and need HIPAA compliance or insurance billing.
Feature comparison
| Feature | CounSol | Halaxy |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
CounSol scores 7.4/10 vs Halaxy's 6.8/10 in our ranking. CounSol is the better pick for 1-10 counselors. Halaxy is better if you need solo practitioners or small clinics that want to avoid monthly fees and only pay for premium features they actually use.
CounSol starts at $50/month. Halaxy starts at $0/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
CounSol: Yes, 14-day free trial. Halaxy: Free tier available. Always test with your actual workflow before committing to an annual plan.
CounSol covers 15 of 18 features we track. Halaxy covers 15 of 18. Both are tied on feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
No, CounSol does not have a mobile app. Halaxy does have one.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick CounSol if...
Solo counselors or small mental health practices that value personal support and want a dedicated account manager without paying enterprise prices.
Pick Halaxy if...
Solo practitioners or small clinics that want to avoid monthly fees and only pay for premium features they actually use.