CounSol vs My Clients Plus
CounSol scores 7.4/10 vs 6.5/10. Best for: Solo counselors or small mental health practices that value personal support and want a dedicated account manager without paying enterprise prices.
CounSol scores higher overall at 7.4/10 vs 6.5/10. Buy CounSol if you are a solo counselor who values personal support and wants a human to call when things break, not a chatbot. Skip if you need reliable video sessions, a mobile app, or a modern-looking interface.
CounSol
My Clients Plus Rank
#16 of 41
Rank
#38 of 41
Features
15/18
Features
14/18
Starting at
$50/mo
Starting at
$29/mo
User reviews
4.5/5 (828)
User reviews
— (200)
What they cost
| CounSol | My Clients Plus | |
|---|---|---|
| Starting at | $50 /mo | $29 /mo |
| Free trial | 14 days | 30 days |
| Number of plans | 4 | 2 |
What the pricing really means
At first glance, My Clients Plus looks cheaper at $29/month vs $50/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where CounSol wins
- Every single user gets a personal dedicated account manager, which is unheard of at this price point in healthcare software
- 4.9/5 customer service score on Capterra backed by 828 reviews, not just a handful of happy users
- e-Prescribing available as an add-on ($60-70/mo), so psychiatrists and prescribers can stay on one platform
- All four plans include HIPAA-compliant records, scheduling, secure messaging, and a branded client portal
- CounselorListing.com advertising included on Standard Plus and above, which is free marketing for your practice
Where My Clients Plus wins
- $29/mo per provider is the cheapest insurance-billing-capable therapy platform, undercutting SimplePractice by $20/mo
- No per-claim fees on the Claims plan, so high-volume billers save money compared to platforms that charge per submission
- 25% discount for annual prepayment brings the effective price to about $22/mo per provider
- Unlimited clients and user accounts on all plans, no caps that force upgrades as your caseload grows
Where CounSol falls short
- No mobile app, and CounSol has been promising one is coming without delivering, which frustrates practitioners who work between offices
- Video sessions are glitchy according to multiple reviews, with group video not supported and device compatibility issues reported
- Video session quality is inconsistent — multiple reviews report glitches, and group video is not supported
- Interface looks dated compared to newer competitors like SimplePractice or Jane, which may put off younger practitioners
- No API means zero automation or integration with external tools
Where My Clients Plus falls short
- Customer support is the most common complaint in reviews, with multiple users reporting long wait times and unhelpful responses
- Website now redirects to Ensora Health, raising questions about the product's independent future and continued development
- No mobile app, so charting and scheduling on the go means using a mobile browser
- Interface looks outdated and the timestamp changes when you edit notes, which can create audit trail problems for insurance documentation
- No API and limited integrations, so this stays a standalone tool in your workflow
Who is each product built for?
CounSol
Target: 1-10 counselors
Buy CounSol if you are a solo counselor who values personal support and wants a human to call when things break, not a chatbot. Skip if you need reliable video sessions, a mobile app, or a modern-looking interface.
My Clients Plus
Target: 1-10 providers
Buy My Clients Plus if you need the cheapest way to file insurance claims as a therapist and you can tolerate a dated interface. Skip if customer support matters to you or you are concerned about the Ensora Health transition.
Feature comparison
| Feature | CounSol | My Clients Plus |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
CounSol scores 7.4/10 vs My Clients Plus's 6.5/10 in our ranking. CounSol is the better pick for 1-10 counselors. My Clients Plus is better if you need therapists who primarily need affordable insurance billing and claims filing without paying for features they will never use.
CounSol starts at $50/month. My Clients Plus starts at $29/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
CounSol: Yes, 14-day free trial. My Clients Plus: Yes, 30-day free trial. Always test with your actual workflow before committing to an annual plan.
CounSol covers 15 of 18 features we track. My Clients Plus covers 14 of 18. CounSol has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
No, CounSol does not have a mobile app. My Clients Plus does not have one either.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick CounSol if...
Solo counselors or small mental health practices that value personal support and want a dedicated account manager without paying enterprise prices.
Pick My Clients Plus if...
Therapists who primarily need affordable insurance billing and claims filing without paying for features they will never use.