CounSol vs Noterro
Noterro scores 7.6/10 vs 7.4/10. Best for: Massage therapists and bodyworkers who need SOAP notes, insurance claims, and online booking in one tool built for their specialty.
Noterro scores higher overall at 7.6/10 vs 7.4/10. Buy Noterro if you are a massage therapist or bodyworker who wants purpose-built SOAP notes and scheduling without adapting generic therapy software. Skip if you need telehealth or want insurance billing without paying for the top plan.
CounSol 
Noterro Rank
#16 of 41
Rank
#12 of 41
Features
15/18
Features
12/18
Starting at
$50/mo
Starting at
$33/mo
User reviews
4.5/5 (828)
User reviews
— (626)
What they cost
| CounSol | Noterro | |
|---|---|---|
| Starting at | $50 /mo | $33 /mo |
| Free trial | 14 days | 14 days |
| Number of plans | 4 | 3 |
What the pricing really means
At first glance, Noterro looks cheaper at $33/month vs $50/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where CounSol wins
- Every single user gets a personal dedicated account manager, which is unheard of at this price point in healthcare software
- 4.9/5 customer service score on Capterra backed by 828 reviews, not just a handful of happy users
- e-Prescribing available as an add-on ($60-70/mo), so psychiatrists and prescribers can stay on one platform
- All four plans include HIPAA-compliant records, scheduling, secure messaging, and a branded client portal
- CounselorListing.com advertising included on Standard Plus and above, which is free marketing for your practice
Where Noterro wins
- 4.8/5 on Capterra with 626 reviews, which is the strongest rating-to-volume ratio in massage therapy software
- Core plan at $33/mo includes AI scribe with 300 free credits, so documentation help is not locked behind the top tier
- Clinic-branded mobile app with online booking comes standard, which most competitors charge extra for
- Built-in SOAP note templates designed specifically for massage and bodywork, not adapted from generic medical templates
- Insurance claims via Availity and CMS-1500 on the Max plan, which is rare for massage-focused software
Where CounSol falls short
- No mobile app, and CounSol has been promising one is coming without delivering, which frustrates practitioners who work between offices
- Video sessions are glitchy according to multiple reviews, with group video not supported and device compatibility issues reported
- Video session quality is inconsistent — multiple reviews report glitches, and group video is not supported
- Interface looks dated compared to newer competitors like SimplePractice or Jane, which may put off younger practitioners
- No API means zero automation or integration with external tools
Where Noterro falls short
- Text and call reminders are not included on the Core plan, so the cheapest tier forces you to rely on email only
- No telehealth or video features at all, which limits you if you ever want to offer virtual consultations
- No public API, so connecting to external accounting or CRM tools requires manual work or Zapier
- Insurance billing only available on the $77/mo Max plan, which is steep for a solo massage therapist billing a few claims
Who is each product built for?
CounSol
Target: 1-10 counselors
Buy CounSol if you are a solo counselor who values personal support and wants a human to call when things break, not a chatbot. Skip if you need reliable video sessions, a mobile app, or a modern-looking interface.
Noterro
Target: 1-10 practitioners
Buy Noterro if you are a massage therapist or bodyworker who wants purpose-built SOAP notes and scheduling without adapting generic therapy software. Skip if you need telehealth or want insurance billing without paying for the top plan.
Feature comparison
| Feature | CounSol | Noterro |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
Noterro scores 7.6/10 vs CounSol's 7.4/10 in our ranking. Noterro is the better pick for 1-10 practitioners. CounSol is better if you need solo counselors or small mental health practices that value personal support and want a dedicated account manager without paying enterprise prices.
CounSol starts at $50/month. Noterro starts at $33/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
CounSol: Yes, 14-day free trial. Noterro: Yes, 14-day free trial. Always test with your actual workflow before committing to an annual plan.
CounSol covers 15 of 18 features we track. Noterro covers 12 of 18. CounSol has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
No, CounSol does not have a mobile app. Noterro does have one.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick CounSol if...
Solo counselors or small mental health practices that value personal support and want a dedicated account manager without paying enterprise prices.
Pick Noterro if...
Massage therapists and bodyworkers who need SOAP notes, insurance claims, and online booking in one tool built for their specialty.