CounSol vs TherapyNotes
TherapyNotes scores 8.2/10 vs 7.4/10. Best for: Behavioral health clinicians who spend too much time on documentation and want an EHR that was actually designed around therapy notes, not adapted from a general medical template.
TherapyNotes scores higher overall at 8.2/10 vs 7.4/10. Buy TherapyNotes if documentation and insurance billing are your top priorities and you want a platform that thinks like a clinician. Skip if you need integrations with external tools or if per-message reminder costs would eat into your margins.
CounSol 
TherapyNotes Rank
#16 of 41
Rank
#3 of 41
Features
15/18
Features
17/18
Starting at
$50/mo
Starting at
$69/mo
User reviews
4.5/5 (828)
User reviews
4.4/5 (1052)
What they cost
| CounSol | TherapyNotes | |
|---|---|---|
| Starting at | $50 /mo | $69 /mo |
| Free trial | 14 days | 30 days |
| Number of plans | 4 | 3 |
What the pricing really means
At first glance, CounSol looks cheaper at $50/month vs $69/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where CounSol wins
- Every single user gets a personal dedicated account manager, which is unheard of at this price point in healthcare software
- 4.9/5 customer service score on Capterra backed by 828 reviews, not just a handful of happy users
- e-Prescribing available as an add-on ($60-70/mo), so psychiatrists and prescribers can stay on one platform
- All four plans include HIPAA-compliant records, scheduling, secure messaging, and a branded client portal
- CounselorListing.com advertising included on Standard Plus and above, which is free marketing for your practice
Where TherapyNotes wins
- Purpose-built for behavioral health notes with structured templates that match how therapists actually document, not generic medical forms bolted on
- Insurance billing and ERA posting are genuinely good, with electronic claim submission and automated payment reconciliation
- E-prescribing with EPCS included in the base price, so psychiatrists do not need a separate add-on
- Capterra 4.7 with nearly 1,000 reviews is one of the highest satisfaction scores in the category
Where CounSol falls short
- No mobile app, and CounSol has been promising one is coming without delivering, which frustrates practitioners who work between offices
- Video sessions are glitchy according to multiple reviews, with group video not supported and device compatibility issues reported
- Video session quality is inconsistent — multiple reviews report glitches, and group video is not supported
- Interface looks dated compared to newer competitors like SimplePractice or Jane, which may put off younger practitioners
- No API means zero automation or integration with external tools
Where TherapyNotes falls short
- No open API, so you cannot connect to tools they have not pre-built integrations for
- Per-text reminder charges of $0.14 each add up fast if you send confirmations and follow-ups to every client
- Premium telehealth is a $15/clinician/mo add-on on top of the base price, while competitors include it
- Mobile app only launched January 2026 and is still maturing compared to SimplePractice's years-old app
Who is each product built for?
CounSol
Target: 1-10 counselors
Buy CounSol if you are a solo counselor who values personal support and wants a human to call when things break, not a chatbot. Skip if you need reliable video sessions, a mobile app, or a modern-looking interface.
TherapyNotes
Target: 1-50 clinicians
Buy TherapyNotes if documentation and insurance billing are your top priorities and you want a platform that thinks like a clinician. Skip if you need integrations with external tools or if per-message reminder costs would eat into your margins.
Feature comparison
| Feature | CounSol | TherapyNotes |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
TherapyNotes scores 8.2/10 vs CounSol's 7.4/10 in our ranking. TherapyNotes is the better pick for 1-50 clinicians. CounSol is better if you need solo counselors or small mental health practices that value personal support and want a dedicated account manager without paying enterprise prices.
CounSol starts at $50/month. TherapyNotes starts at $69/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
CounSol: Yes, 14-day free trial. TherapyNotes: Yes, 30-day free trial. Always test with your actual workflow before committing to an annual plan.
CounSol covers 15 of 18 features we track. TherapyNotes covers 17 of 18. TherapyNotes has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
No, CounSol does not have a mobile app. TherapyNotes does have one.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick CounSol if...
Solo counselors or small mental health practices that value personal support and want a dedicated account manager without paying enterprise prices.
Pick TherapyNotes if...
Behavioral health clinicians who spend too much time on documentation and want an EHR that was actually designed around therapy notes, not adapted from a general medical template.