DrChrono vs TheraSoft Online
Both score 6.8/10. Compare features and pricing below.
Both score 6.8/10. Buy DrChrono if you run a specialty medical practice and want iPad-native workflow with a strong API. Skip if you're a therapist or small behavioral health practice — this wasn't built for you and the price reflects it.
DrChrono 
TheraSoft Online Rank
#29 of 41
Rank
#34 of 41
Features
18/18
Features
17/18
Starting at
$249/mo
Starting at
$69/mo
User reviews
3.5/5 (522)
User reviews
— (309)
What they cost
| DrChrono | TheraSoft Online | |
|---|---|---|
| Starting at | $249 /mo | $69 /mo |
| Free trial | No | Free tier available |
| Number of plans | 4 | 3 |
What the pricing really means
At first glance, TheraSoft Online looks cheaper at $69/month vs $249/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where DrChrono wins
- iPad-native app is a genuine differentiator for mobile-first practices
- Award-winning open API with hundreds of integrations
- E-prescribing with EPCS controlled substances included in all plans
- Strong template library for specialty practices outside behavioral health
Where TheraSoft Online wins
- Insurance billing is genuinely thorough. Electronic claims, ERA/EOB processing, and eligibility checks all live in one place instead of three separate tools
- The ePrescribe tier includes EPCS for controlled substances, which most therapy-focused competitors do not offer at all
- Customer support gets personal. Multiple reviewers mention reps who walk them through setup one-on-one, not just a knowledge base link
- Free version available for therapists just starting out, so you can try it without commitment
Where DrChrono falls short
- Starting at $249/provider/mo makes it one of the most expensive options in this category
- 3.5 G2 rating with declining user satisfaction in recent reviews
- No free trial to test before committing to a monthly contract
- Apollo Plus at $1,200/mo minimum is enterprise pricing aimed at small practices
Where TheraSoft Online falls short
- The interface feels corporate and dated. Navigation is not intuitive and takes real time to learn
- Frequent glitches reported by users, especially around billing and calendar sync, which is exactly where you cannot afford bugs
- No mobile app. If you want to check your schedule or respond to a client message from your phone, you are using a browser
- Pricing jumps sharply from $99 to $199 for ePrescribing, which is steep for a solo therapist
Who is each product built for?
DrChrono
Target: 1-50 providers
Buy DrChrono if you run a specialty medical practice and want iPad-native workflow with a strong API. Skip if you're a therapist or small behavioral health practice — this wasn't built for you and the price reflects it.
TheraSoft Online
Target: 1-15 therapists
Buy TheraSoft if you need full insurance billing with electronic claims and ePrescribing in one behavioral health platform. Skip it if you value a modern, glitch-free interface or need to manage your practice from your phone.
Feature comparison
| Feature | DrChrono | TheraSoft Online |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
Both score 6.8/10. DrChrono fits 1-50 providers, while TheraSoft Online fits 1-15 therapists. Pick based on your team size and the features you need most.
DrChrono starts at $249/month. TheraSoft Online starts at $69/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
DrChrono: No free trial. TheraSoft Online: Yes, 30-day free trial. Always test with your actual workflow before committing to an annual plan.
DrChrono covers 18 of 18 features we track. TheraSoft Online covers 17 of 18. DrChrono has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, DrChrono has a mobile app. TheraSoft Online does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick DrChrono if...
Tech-forward specialty medical practices that want iPad-native charting and a strong API ecosystem
Pick TheraSoft Online if...
Behavioral health therapists in solo or small group practice who need insurance billing and clinical documentation in one system