Fergus vs FieldAware
Fergus scores 7.0/10 vs 5.5/10. Best for: Trade businesses in Australia, New Zealand, and the UK who need job costing and financial tracking built into their workflow.
Fergus scores higher overall at 7.0/10 vs 5.5/10. Fergus is a strong choice for trade businesses in Australia, New Zealand, and the UK who want clear financial visibility on every job. Its job costing and Xero integration are standout features. US-based businesses should evaluate it carefully since the platform was built for Commonwealth markets first. If you need a customer portal or online booking, look at Jobber or Housecall Pro instead.
Fergus 
FieldAware Rank
#16 of 35
Rank
#34 of 35
Features
10/17
Features
13/17
Starting at
$48/mo
Starting at
$45/mo
User reviews
4.3/5 (200)
User reviews
3.5/5 (100)
What they cost
| Fergus | FieldAware | |
|---|---|---|
| Starting at | $48 /mo | $45 /mo |
| Free trial | 14 days | No |
| Number of plans | 3 | 3 |
What the pricing really means
At first glance, FieldAware looks cheaper at $45/month vs $48/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Fergus wins
- Financial tracking and job costing are genuinely strong for understanding business profitability
- 14-day free trial with no lock-in contracts and hassle-free cancellation
- Native Xero integration is excellent for businesses in AU/NZ/UK markets
- GPS tracking and photo documentation available on the Pro plan
Where FieldAware wins
- GPS Insight acquisition brings strong fleet tracking and vehicle GPS capabilities
- Dispatch board is functional for assigning and tracking work across multiple sites
- API access on higher tiers allows integration with existing enterprise systems
- Supports complex service operations including waste management and equipment servicing
Where Fergus falls short
- No customer portal or online booking limits client self-service
- Primarily built for AU/NZ/UK markets so US users may find some features localized differently
- No inventory management or maintenance agreement tracking
- Per-user pricing at $48-68 per month gets expensive for larger teams
Where FieldAware falls short
- Review scores are the lowest in this category at 3.3 on Capterra with frequent complaints
- No free trial available so you commit without testing
- No customer portal or online booking functionality
- Customization options are limited compared to competitors like BuildOps or ServiceTitan
Who is each product built for?
Fergus
Target: 1-20 technicians
Fergus is a strong choice for trade businesses in Australia, New Zealand, and the UK who want clear financial visibility on every job. Its job costing and Xero integration are standout features. US-based businesses should evaluate it carefully since the platform was built for Commonwealth markets first. If you need a customer portal or online booking, look at Jobber or Housecall Pro instead.
FieldAware
Target: 10-200+ technicians
FieldAware has been through ownership changes and it shows. The GPS Insight acquisition adds fleet tracking value, but the core field service platform has fallen behind competitors in usability and customer satisfaction. With a Capterra score of 3.3, user frustration is real. Unless you specifically need GPS Insight fleet tracking bundled with FSM, there are better options at every price point.
Feature comparison
| Feature | Fergus | FieldAware |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
Fergus scores 7.0/10 vs FieldAware's 5.5/10 in our ranking. Fergus is the better pick for 1-20 technicians. FieldAware is better if you need mid-to-large field service operations that need fleet gps tracking bundled with service management.
Fergus starts at $48/month. FieldAware starts at $45/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
Fergus: Yes, 14-day free trial. FieldAware: No free trial. Always test with your actual workflow before committing to an annual plan.
Fergus covers 10 of 17 features we track. FieldAware covers 13 of 17. FieldAware has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Fergus has a mobile app. FieldAware does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Fergus if...
Trade businesses in Australia, New Zealand, and the UK who need job costing and financial tracking built into their workflow
Pick FieldAware if...
Mid-to-large field service operations that need fleet GPS tracking bundled with service management