FieldAware
#34 of 35Enterprise field service automation platform now part of GPS Insight
FieldAware has been through ownership changes and it shows. The GPS Insight acquisition adds fleet tracking value, but the core field service platform has fallen behind competitors in usability and customer satisfaction. With a Capterra score of 3.3, user frustration is real. Unless you specifically need GPS Insight fleet tracking bundled with FSM, there are better options at every price point.
Best for
Mid-to-large field service operations that need fleet GPS tracking bundled with service management
Company size
10-200+ technicians
What it costs
| Plan | Price | Users |
|---|---|---|
| Basic | $45 /mo per user | Custom |
| Pro | Contact for pricing per user | Custom |
| Enterprise | Contact for pricing per user | Custom |
What's good
- GPS Insight acquisition brings strong fleet tracking and vehicle GPS capabilities
- Dispatch board is functional for assigning and tracking work across multiple sites
- API access on higher tiers allows integration with existing enterprise systems
- Supports complex service operations including waste management and equipment servicing
What's not
- Review scores are the lowest in this category at 3.3 on Capterra with frequent complaints
- No free trial available so you commit without testing
- No customer portal or online booking functionality
- Customization options are limited compared to competitors like BuildOps or ServiceTitan
Features
13/17 features| Scheduling & Dispatching | |
| Scheduling | |
| Dispatching | |
| GPS tracking | |
| Online booking | |
| Invoicing & Payments | |
| Invoicing | |
| Estimates | |
| Payment processing | |
| QuickBooks integration | |
| Operations | |
| Mobile app | |
| Customer portal | |
| Inventory management | |
| Maintenance agreements | |
| Reporting | |
| Growth | |
| Marketing tools | |
| Review management | |
| AI features | |
| API access | |
Common questions
FieldAware starts at $45/month. They offer 3 plan(s). Pricing was last verified 2026-03-01.
No, FieldAware does not currently offer a free trial.
FieldAware is designed for 10-200+ technicians. Mid-to-large field service operations that need fleet GPS tracking bundled with service management.
FieldAware integrates with QuickBooks and other popular business tools.
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