FieldAware vs Housecall Pro
Housecall Pro scores 8.1/10 vs 5.5/10. Best for: Solo plumbers, HVAC techs, and cleaning crews with 1-10 trucks who want easy mobile invoicing and card payments from the job site.
Housecall Pro scores higher overall at 8.1/10 vs 5.5/10. Buy Housecall Pro if you run 1-10 trucks and want the easiest app for scheduling, invoicing, and collecting payment. Your techs will actually open it. Skip if you need pricebooks, inventory tracking, or deep reporting, because you will hit the ceiling fast.
FieldAware 
Housecall Pro Rank
#34 of 35
Rank
#2 of 35
Features
13/17
Features
16/17
Starting at
$45/mo
Starting at
$79/mo
User reviews
3.5/5 (100)
User reviews
4.3/5 (2800)
What they cost
| FieldAware | Housecall Pro | |
|---|---|---|
| Starting at | $45 /mo | $79 /mo |
| Free trial | No | 14 days |
| Number of plans | 3 | 3 |
What the pricing really means
At first glance, FieldAware looks cheaper at $45/month vs $79/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where FieldAware wins
- GPS Insight acquisition brings strong fleet tracking and vehicle GPS capabilities
- Dispatch board is functional for assigning and tracking work across multiple sites
- API access on higher tiers allows integration with existing enterprise systems
- Supports complex service operations including waste management and equipment servicing
Where Housecall Pro wins
- Mobile app is genuinely easy. Even your tech who still uses a flip phone can figure out clock-in, job notes, and invoicing in under a day
- Techs send the invoice from the truck and homeowners tap to pay by card on the spot. No more chasing checks two weeks later
- Email and postcard campaigns help fill slow weeks. The shoulder season tool alone pays for the subscription if you use it
- 14-day free trial, no credit card required. You can test it with real jobs before committing
Where FieldAware falls short
- Review scores are the lowest in this category at 3.3 on Capterra with frequent complaints
- No free trial available so you commit without testing
- No customer portal or online booking functionality
- Customization options are limited compared to competitors like BuildOps or ServiceTitan
Where Housecall Pro falls short
- Support response times have slipped. Expect 24-48 hours for non-urgent tickets, which hurts when payroll is stuck
- No inventory tracking at all. If you stock truck parts or materials, you need a separate spreadsheet or tool
- No maintenance agreement module. Recurring service plans have to be hacked together with workarounds
- Reporting is thin: you get basic revenue numbers but nothing like per-tech profitability or marketing ROI
Who is each product built for?
FieldAware
Target: 10-200+ technicians
FieldAware has been through ownership changes and it shows. The GPS Insight acquisition adds fleet tracking value, but the core field service platform has fallen behind competitors in usability and customer satisfaction. With a Capterra score of 3.3, user frustration is real. Unless you specifically need GPS Insight fleet tracking bundled with FSM, there are better options at every price point.
Housecall Pro
Target: 1-15 technicians
Buy Housecall Pro if you run 1-10 trucks and want the easiest app for scheduling, invoicing, and collecting payment. Your techs will actually open it. Skip if you need pricebooks, inventory tracking, or deep reporting, because you will hit the ceiling fast.
Feature comparison
| Feature | FieldAware | Housecall Pro |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
Housecall Pro scores 8.1/10 vs FieldAware's 5.5/10 in our ranking. Housecall Pro is the better pick for 1-15 technicians. FieldAware is better if you need mid-to-large field service operations that need fleet gps tracking bundled with service management.
FieldAware starts at $45/month. Housecall Pro starts at $79/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
FieldAware: No free trial. Housecall Pro: Yes, 14-day free trial. Always test with your actual workflow before committing to an annual plan.
FieldAware covers 13 of 17 features we track. Housecall Pro covers 16 of 17. Housecall Pro has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, FieldAware has a mobile app. Housecall Pro does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick FieldAware if...
Mid-to-large field service operations that need fleet GPS tracking bundled with service management
Pick Housecall Pro if...
Solo plumbers, HVAC techs, and cleaning crews with 1-10 trucks who want easy mobile invoicing and card payments from the job site