Fergus vs Repair-CRM
Repair-CRM scores 7.5/10 vs 7.0/10. Best for: Small HVAC, plumbing, and appliance repair teams with 1-5 techs that want the cheapest flat-rate FSM tool with QuickBooks sync.
Repair-CRM scores higher overall at 7.5/10 vs 7.0/10. Buy Repair-CRM if you are a small crew of 1-5 techs who just needs scheduling, invoicing, and QuickBooks sync at a price that does not hurt. The flat $89/month with no per-user fees is hard to beat at this size. Skip if you have more than 10 techs or need a customer portal, online booking, or service agreement management, because Repair-CRM does not do any of that.
Fergus 
Repair-CRM Rank
#16 of 35
Rank
#11 of 35
Features
10/17
Features
12/17
Starting at
$48/mo
Starting at
$89/mo
User reviews
4.3/5 (200)
User reviews
— (21)
What they cost
| Fergus | Repair-CRM | |
|---|---|---|
| Starting at | $48 /mo | $89 /mo |
| Free trial | 14 days | No |
| Number of plans | 3 | 1 |
What the pricing really means
At first glance, Fergus looks cheaper at $48/month vs $89/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Fergus wins
- Financial tracking and job costing are genuinely strong for understanding business profitability
- 14-day free trial with no lock-in contracts and hassle-free cancellation
- Native Xero integration is excellent for businesses in AU/NZ/UK markets
- GPS tracking and photo documentation available on the Pro plan
Where Repair-CRM wins
- $89/month flat for 5 users. No per-user fees, no contracts. A 5-tech HVAC crew pays $17.80 per user per month, which is less than half what Jobber charges
- Direct QuickBooks sync pushes invoices and payments over automatically. No CSV exports or manual double-entry
- 4.9/5 on Capterra. Only 21 reviews, but the people using it rate it higher than almost any FSM tool on the market
- Dead simple to set up. Most teams are running jobs within a day, not the weeks it takes to onboard something like ServiceTitan
Where Fergus falls short
- No customer portal or online booking limits client self-service
- Primarily built for AU/NZ/UK markets so US users may find some features localized differently
- No inventory management or maintenance agreement tracking
- Per-user pricing at $48-68 per month gets expensive for larger teams
Where Repair-CRM falls short
- Only 21 reviews on Capterra and no meaningful G2 presence. This is a very small company, so the risk of limited support or slow feature updates is real
- No customer portal and no online booking. Customers call you, period
- No maintenance agreement tracking. If you sell annual service contracts, you need to manage renewals somewhere else
- No inventory or parts tracking. Techs managing truck stock will still need a spreadsheet or separate app
Who is each product built for?
Fergus
Target: 1-20 technicians
Fergus is a strong choice for trade businesses in Australia, New Zealand, and the UK who want clear financial visibility on every job. Its job costing and Xero integration are standout features. US-based businesses should evaluate it carefully since the platform was built for Commonwealth markets first. If you need a customer portal or online booking, look at Jobber or Housecall Pro instead.
Repair-CRM
Target: 1-15 technicians
Buy Repair-CRM if you are a small crew of 1-5 techs who just needs scheduling, invoicing, and QuickBooks sync at a price that does not hurt. The flat $89/month with no per-user fees is hard to beat at this size. Skip if you have more than 10 techs or need a customer portal, online booking, or service agreement management, because Repair-CRM does not do any of that.
Feature comparison
| Feature | Fergus | Repair-CRM |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
Repair-CRM scores 7.5/10 vs Fergus's 7.0/10 in our ranking. Repair-CRM is the better pick for 1-15 technicians. Fergus is better if you need trade businesses in australia, new zealand, and the uk who need job costing and financial tracking built into their workflow.
Fergus starts at $48/month. Repair-CRM starts at $89/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
Fergus: Yes, 14-day free trial. Repair-CRM: No free trial. Always test with your actual workflow before committing to an annual plan.
Fergus covers 10 of 17 features we track. Repair-CRM covers 12 of 17. Repair-CRM has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Fergus has a mobile app. Repair-CRM does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Fergus if...
Trade businesses in Australia, New Zealand, and the UK who need job costing and financial tracking built into their workflow
Pick Repair-CRM if...
Small HVAC, plumbing, and appliance repair teams with 1-5 techs that want the cheapest flat-rate FSM tool with QuickBooks sync