FieldAware vs FieldPulse
FieldPulse scores 7.5/10 vs 5.5/10. Best for: HVAC and plumbing shops with 3-15 techs that want pricebooks, GPS tracking, and inventory without paying ServiceTitan prices.
FieldPulse scores higher overall at 7.5/10 vs 5.5/10. Buy FieldPulse if you have 3-15 techs and want pricebooks, inventory, and GPS without ServiceTitan pricing. It packs a lot into one platform. Skip if you value a clean, simple interface, because the feature density makes the UI feel crowded compared to Jobber or Housecall Pro.
FieldAware 
FieldPulse Rank
#34 of 35
Rank
#9 of 35
Features
13/17
Features
14/17
Starting at
$45/mo
Starting at
$89/mo
User reviews
3.5/5 (100)
User reviews
4.7/5 (620)
What they cost
| FieldAware | FieldPulse | |
|---|---|---|
| Starting at | $45 /mo | $89 /mo |
| Free trial | No | No |
| Number of plans | 3 | 3 |
What the pricing really means
At first glance, FieldAware looks cheaper at $45/month vs $89/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where FieldAware wins
- GPS Insight acquisition brings strong fleet tracking and vehicle GPS capabilities
- Dispatch board is functional for assigning and tracking work across multiple sites
- API access on higher tiers allows integration with existing enterprise systems
- Supports complex service operations including waste management and equipment servicing
Where FieldPulse wins
- Pricebooks, customer portal, GPS tracking, and inventory in one platform. You get 80% of ServiceTitan features at maybe half the price
- Support team picks up the phone and actually fixes things. Multiple owners report same-day resolution for billing and scheduling bugs
- Mobile app handles GPS-tagged time entries and photo uploads well. Field techs can clock in, attach job photos, and log parts from the truck
- Flat monthly pricing instead of per-tech billing makes it cheaper than ServiceTitan once you hit 5+ techs
Where FieldAware falls short
- Review scores are the lowest in this category at 3.3 on Capterra with frequent complaints
- No free trial available so you commit without testing
- No customer portal or online booking functionality
- Customization options are limited compared to competitors like BuildOps or ServiceTitan
Where FieldPulse falls short
- No public pricing. You have to sit through a sales demo to get a quote, which wastes time if you are just comparing options
- Interface is cluttered with nested menus. New users often click the wrong module because labels look similar
- GPS fleet tracking costs extra: roughly $30/vehicle/month through Azuga on top of your base subscription
- Multi-location management locked behind the Enterprise tier, so single-location shops pay for features they cannot access
Who is each product built for?
FieldAware
Target: 10-200+ technicians
FieldAware has been through ownership changes and it shows. The GPS Insight acquisition adds fleet tracking value, but the core field service platform has fallen behind competitors in usability and customer satisfaction. With a Capterra score of 3.3, user frustration is real. Unless you specifically need GPS Insight fleet tracking bundled with FSM, there are better options at every price point.
FieldPulse
Target: 2-15 technicians
Buy FieldPulse if you have 3-15 techs and want pricebooks, inventory, and GPS without ServiceTitan pricing. It packs a lot into one platform. Skip if you value a clean, simple interface, because the feature density makes the UI feel crowded compared to Jobber or Housecall Pro.
Feature comparison
| Feature | FieldAware | FieldPulse |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
FieldPulse scores 7.5/10 vs FieldAware's 5.5/10 in our ranking. FieldPulse is the better pick for 2-15 technicians. FieldAware is better if you need mid-to-large field service operations that need fleet gps tracking bundled with service management.
FieldAware starts at $45/month. FieldPulse starts at $89/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
FieldAware: No free trial. FieldPulse: No free trial. Always test with your actual workflow before committing to an annual plan.
FieldAware covers 13 of 17 features we track. FieldPulse covers 14 of 17. FieldPulse has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, FieldAware has a mobile app. FieldPulse does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick FieldAware if...
Mid-to-large field service operations that need fleet GPS tracking bundled with service management
Pick FieldPulse if...
HVAC and plumbing shops with 3-15 techs that want pricebooks, GPS tracking, and inventory without paying ServiceTitan prices