FieldAware vs ServiceTrade
ServiceTrade scores 7.5/10 vs 5.5/10. Best for: Commercial service contractors who need to document work with photos and video to win repeat business and upsell repairs.
ServiceTrade scores higher overall at 7.5/10 vs 5.5/10. ServiceTrade excels at helping commercial contractors document their work and convert deficiencies into repair quotes. The photo and video capabilities are genuinely differentiated from competitors. If your business model relies on inspections that lead to repair proposals, this is the platform to evaluate. Residential contractors and companies that need inventory tracking should look elsewhere.
FieldAware 
ServiceTrade Rank
#34 of 35
Rank
#12 of 35
Features
13/17
Features
13/17
Starting at
$45/mo
Starting at
$75/mo
User reviews
3.5/5 (100)
User reviews
4.5/5 (350)
What they cost
| FieldAware | ServiceTrade | |
|---|---|---|
| Starting at | $45 /mo | $75 /mo |
| Free trial | No | No |
| Number of plans | 3 | 3 |
What the pricing really means
At first glance, FieldAware looks cheaper at $45/month vs $75/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where FieldAware wins
- GPS Insight acquisition brings strong fleet tracking and vehicle GPS capabilities
- Dispatch board is functional for assigning and tracking work across multiple sites
- API access on higher tiers allows integration with existing enterprise systems
- Supports complex service operations including waste management and equipment servicing
Where ServiceTrade wins
- Photo and video documentation attached to service records creates compelling evidence for repair quotes
- Deficiency tracking turns inspection findings into upsell opportunities automatically
- Office user licenses are free so you only pay for field technician seats
- Won Capterra Best Ease of Use across seven categories in 2026
Where FieldAware falls short
- Review scores are the lowest in this category at 3.3 on Capterra with frequent complaints
- No free trial available so you commit without testing
- No customer portal or online booking functionality
- Customization options are limited compared to competitors like BuildOps or ServiceTitan
Where ServiceTrade falls short
- Starting at $75 per tech per month adds up quickly for larger teams
- No online booking since commercial clients typically do not self-schedule
- Integration issues can occasionally hinder performance according to some users
- No inventory management so you need a separate system for parts tracking
Who is each product built for?
FieldAware
Target: 10-200+ technicians
FieldAware has been through ownership changes and it shows. The GPS Insight acquisition adds fleet tracking value, but the core field service platform has fallen behind competitors in usability and customer satisfaction. With a Capterra score of 3.3, user frustration is real. Unless you specifically need GPS Insight fleet tracking bundled with FSM, there are better options at every price point.
ServiceTrade
Target: 5-100+ technicians
ServiceTrade excels at helping commercial contractors document their work and convert deficiencies into repair quotes. The photo and video capabilities are genuinely differentiated from competitors. If your business model relies on inspections that lead to repair proposals, this is the platform to evaluate. Residential contractors and companies that need inventory tracking should look elsewhere.
Feature comparison
| Feature | FieldAware | ServiceTrade |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
ServiceTrade scores 7.5/10 vs FieldAware's 5.5/10 in our ranking. ServiceTrade is the better pick for 5-100+ technicians. FieldAware is better if you need mid-to-large field service operations that need fleet gps tracking bundled with service management.
FieldAware starts at $45/month. ServiceTrade starts at $75/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
FieldAware: No free trial. ServiceTrade: No free trial. Always test with your actual workflow before committing to an annual plan.
FieldAware covers 13 of 17 features we track. ServiceTrade covers 13 of 17. Both are tied on feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, FieldAware has a mobile app. ServiceTrade does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick FieldAware if...
Mid-to-large field service operations that need fleet GPS tracking bundled with service management
Pick ServiceTrade if...
Commercial service contractors who need to document work with photos and video to win repeat business and upsell repairs