FieldPulse vs ServiceBox
FieldPulse scores 7.5/10 vs 7.0/10. Best for: HVAC and plumbing shops with 3-15 techs that want pricebooks, GPS tracking, and inventory without paying ServiceTitan prices.
FieldPulse scores higher overall at 7.5/10 vs 7.0/10. Buy FieldPulse if you have 3-15 techs and want pricebooks, inventory, and GPS without ServiceTitan pricing. It packs a lot into one platform. Skip if you value a clean, simple interface, because the feature density makes the UI feel crowded compared to Jobber or Housecall Pro.
FieldPulse 
ServiceBox Rank
#9 of 35
Rank
#19 of 35
Features
14/17
Features
13/17
Starting at
$89/mo
Starting at
$35/mo
User reviews
4.7/5 (620)
User reviews
4.9/5 (80)
What they cost
| FieldPulse | ServiceBox | |
|---|---|---|
| Starting at | $89 /mo | $35 /mo |
| Free trial | No | No |
| Number of plans | 3 | 3 |
What the pricing really means
At first glance, ServiceBox looks cheaper at $35/month vs $89/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where FieldPulse wins
- Pricebooks, customer portal, GPS tracking, and inventory in one platform. You get 80% of ServiceTitan features at maybe half the price
- Support team picks up the phone and actually fixes things. Multiple owners report same-day resolution for billing and scheduling bugs
- Mobile app handles GPS-tagged time entries and photo uploads well. Field techs can clock in, attach job photos, and log parts from the truck
- Flat monthly pricing instead of per-tech billing makes it cheaper than ServiceTitan once you hit 5+ techs
Where ServiceBox wins
- Service history tracking and drag-and-drop scheduling are standout features praised by users
- Automated recurring work order generation with scheduling rules simplifies maintenance contracts
- Month-to-month pricing with no long-term commitment and 10% savings on annual billing
- Customer support is responsive and follows up promptly via calls, emails, and texts
Where FieldPulse falls short
- No public pricing. You have to sit through a sales demo to get a quote, which wastes time if you are just comparing options
- Interface is cluttered with nested menus. New users often click the wrong module because labels look similar
- GPS fleet tracking costs extra: roughly $30/vehicle/month through Azuga on top of your base subscription
- Multi-location management locked behind the Enterprise tier, so single-location shops pay for features they cannot access
Where ServiceBox falls short
- No customer portal or online booking means clients cannot self-serve
- Mobile access is limited compared to competitors with native apps
- Invoice formatting is rigid and hard to customize
- Minimum 6-user requirement on Standard and Premium plans pushes small teams to the Starter tier
Who is each product built for?
FieldPulse
Target: 2-15 technicians
Buy FieldPulse if you have 3-15 techs and want pricebooks, inventory, and GPS without ServiceTitan pricing. It packs a lot into one platform. Skip if you value a clean, simple interface, because the feature density makes the UI feel crowded compared to Jobber or Housecall Pro.
ServiceBox
Target: 2-20 technicians
ServiceBox is a solid choice for service companies that live and die by work orders and maintenance contracts. Its recurring work order automation is genuinely useful. But the lack of a customer portal and online booking makes it feel dated compared to Jobber or Housecall Pro. Best for mechanical and HVAC shops doing commercial maintenance work.
Feature comparison
| Feature | FieldPulse | ServiceBox |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
FieldPulse scores 7.5/10 vs ServiceBox's 7.0/10 in our ranking. FieldPulse is the better pick for 2-15 technicians. ServiceBox is better if you need small to mid-sized service companies that need strong work order management and recurring maintenance tracking.
FieldPulse starts at $89/month. ServiceBox starts at $35/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
FieldPulse: No free trial. ServiceBox: No free trial. Always test with your actual workflow before committing to an annual plan.
FieldPulse covers 14 of 17 features we track. ServiceBox covers 13 of 17. FieldPulse has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, FieldPulse has a mobile app. ServiceBox does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick FieldPulse if...
HVAC and plumbing shops with 3-15 techs that want pricebooks, GPS tracking, and inventory without paying ServiceTitan prices
Pick ServiceBox if...
Small to mid-sized service companies that need strong work order management and recurring maintenance tracking