FieldEdge vs ServiceBox
FieldEdge scores 7.5/10 vs 7.0/10. Best for: HVAC and plumbing shops that live in QuickBooks and need flat-rate pricing built in.
FieldEdge scores higher overall at 7.5/10 vs 7.0/10. FieldEdge is the pick for shops that depend on QuickBooks and need flat-rate pricing built into their FSM tool. The two-way QuickBooks sync is genuinely better than anyone else. But you will pay per tech, and it adds up. If QuickBooks integration is not your top priority, Housecall Pro or Jobber give you more features for less money.
FieldEdge 
ServiceBox Rank
#10 of 35
Rank
#19 of 35
Features
13/17
Features
13/17
Starting at
$100/mo
Starting at
$35/mo
User reviews
4.1/5 (320)
User reviews
4.9/5 (80)
What they cost
| FieldEdge | ServiceBox | |
|---|---|---|
| Starting at | $100 /mo | $35 /mo |
| Free trial | No | No |
| Number of plans | 3 | 3 |
What the pricing really means
At first glance, ServiceBox looks cheaper at $35/month vs $100/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where FieldEdge wins
- Best QuickBooks integration in the FSM space, two-way sync that actually works
- Built-in flat-rate pricebook with Good/Better/Best presentation for techs
- Maintenance agreement tracking and automated renewal billing
- Strong dispatch board for managing 5-30 tech operations
Where ServiceBox wins
- Service history tracking and drag-and-drop scheduling are standout features praised by users
- Automated recurring work order generation with scheduling rules simplifies maintenance contracts
- Month-to-month pricing with no long-term commitment and 10% savings on annual billing
- Customer support is responsive and follows up promptly via calls, emails, and texts
Where FieldEdge falls short
- Per-user pricing gets expensive fast. A 15-tech shop pays $1,500-$2,250/month
- No customer portal or online booking
- Mobile app is functional but not as polished as Housecall Pro or Jobber
- No marketing tools, no review management
Where ServiceBox falls short
- No customer portal or online booking means clients cannot self-serve
- Mobile access is limited compared to competitors with native apps
- Invoice formatting is rigid and hard to customize
- Minimum 6-user requirement on Standard and Premium plans pushes small teams to the Starter tier
Who is each product built for?
FieldEdge
Target: 5-50 technicians
FieldEdge is the pick for shops that depend on QuickBooks and need flat-rate pricing built into their FSM tool. The two-way QuickBooks sync is genuinely better than anyone else. But you will pay per tech, and it adds up. If QuickBooks integration is not your top priority, Housecall Pro or Jobber give you more features for less money.
ServiceBox
Target: 2-20 technicians
ServiceBox is a solid choice for service companies that live and die by work orders and maintenance contracts. Its recurring work order automation is genuinely useful. But the lack of a customer portal and online booking makes it feel dated compared to Jobber or Housecall Pro. Best for mechanical and HVAC shops doing commercial maintenance work.
Feature comparison
| Feature | FieldEdge | ServiceBox |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
FieldEdge scores 7.5/10 vs ServiceBox's 7.0/10 in our ranking. FieldEdge is the better pick for 5-50 technicians. ServiceBox is better if you need small to mid-sized service companies that need strong work order management and recurring maintenance tracking.
FieldEdge starts at $100/month. ServiceBox starts at $35/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
FieldEdge: No free trial. ServiceBox: No free trial. Always test with your actual workflow before committing to an annual plan.
FieldEdge covers 13 of 17 features we track. ServiceBox covers 13 of 17. Both are tied on feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, FieldEdge has a mobile app. ServiceBox does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick FieldEdge if...
HVAC and plumbing shops that live in QuickBooks and need flat-rate pricing built in
Pick ServiceBox if...
Small to mid-sized service companies that need strong work order management and recurring maintenance tracking