GymMaster vs Mindbody
GymMaster scores 7.5/10 vs 7.0/10. Best for: Traditional gyms and 24/7 fitness centers with 100-2,000 members that need integrated RFID/Bluetooth door access control alongside membership billing.
GymMaster scores higher overall at 7.5/10 vs 7.0/10. Buy GymMaster if you run a 24/7 access gym or fitness center with 100-2,000 members and need integrated door access control without paying for a separate system. The access hardware integration is the real differentiator. Skip if you run a training-focused studio that needs workout programming, because GymMaster does not have it.
GymMaster 
Mindbody Rank
#13 of 21
Rank
#18 of 21
Features
16/18
Features
17/18
Starting at
$99/mo
Starting at
$99/mo
User reviews
— (181)
User reviews
3.7/5 (3470)
What they cost
| GymMaster | Mindbody | |
|---|---|---|
| Starting at | $99 /mo | $99 /mo |
| Free trial | No | No |
| Number of plans | 4 | 3 |
What the pricing really means
At first glance, Mindbody looks cheaper at $99/month vs $99/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where GymMaster wins
- Built-in 24/7 door access control with RFID and Bluetooth readers. No separate access system or monthly fee for a third-party provider like Kisi
- Highly customizable for specific gym workflows. Long-term users report tailoring membership types, billing rules, and access zones to fit their exact setup
- Support team responds fast and walks you through onboarding. Gym owners consistently praise getting real help, not canned responses
- 60-day money-back guarantee gives you two full months to test with real members before you are locked in
Where Mindbody wins
- Consumer marketplace app has millions of users actively searching for classes. Studios in busy metro areas report 10-30 new clients per month from marketplace alone
- Class scheduling handles waitlists, room assignments, and instructor substitutions. Multi-room studios with 20+ weekly classes can manage everything in one view
- Over 100 third-party integrations including ClassPass, Zapier, Mailchimp, and major payment processors
- Reporting on Accelerate and Ultimate plans tracks retention, revenue per class, and instructor performance in detail
Where GymMaster falls short
- Pricing starts at $99/mo for Lite and climbs to $190/mo for Plus: more expensive than basic tools like Zen Planner for similar member counts
- Initial setup takes time. Configuring access zones, membership tiers, and billing rules can easily eat a full week before you are running smoothly
- POS app gets poor reviews from gym owners. Selling retail items or supplements at the front desk is clunky compared to a basic Square terminal
- No workout builder or exercise programming. If you coach members on training plans, you need a separate tool like Exercise.com or TrueCoach
Where Mindbody falls short
- Marketplace takes 20% commission on every first-time client purchase: a $30 intro offer nets you $24 after Mindbody's cut
- Annual contract required, no month-to-month option. No free trial either, so you commit before testing with real bookings
- Interface feels slow and cluttered. Front desk staff and new hires consistently report a steep 2-4 week learning curve
- Support quality is unpredictable: some tickets resolved same day, others sit for a week with generic responses
Who is each product built for?
GymMaster
Target: 50-2000 members
Buy GymMaster if you run a 24/7 access gym or fitness center with 100-2,000 members and need integrated door access control without paying for a separate system. The access hardware integration is the real differentiator. Skip if you run a training-focused studio that needs workout programming, because GymMaster does not have it.
Mindbody
Target: 1-50+ locations
Buy Mindbody if you are an established studio in a metro area that needs new client discovery through the marketplace. The foot traffic from the consumer app is real and hard to replicate elsewhere. Skip if you are a single-location gym under 200 members, because the annual contract, 20% marketplace commission, and $99-349/mo pricing will eat your margins for features you do not need.
Feature comparison
| Feature | GymMaster | Mindbody |
|---|---|---|
| Scheduling & Booking | ||
| Class/session scheduling | ||
| Online booking | ||
| Attendance tracking | ||
| Members & Staff | ||
| Member management | ||
| Membership plans | ||
| Staff management | ||
| Client portal/app | ||
| Payments & Billing | ||
| Payment processing | ||
| Automated billing | ||
| Retail/POS | ||
| Fitness Tools | ||
| Workout/program builder | ||
| Mobile app (client) | ||
| Mobile app (staff) | ||
| Waivers/forms | ||
| Marketing & Growth | ||
| Website builder | ||
| Marketing/email tools | ||
| Reporting/analytics | ||
| Integrations/API | ||
Common questions
GymMaster scores 7.5/10 vs Mindbody's 7.0/10 in our ranking. GymMaster is the better pick for 50-2000 members. Mindbody is better if you need established fitness and wellness studios in metro areas with 200+ active members who need new client discovery through the mindbody consumer marketplace.
GymMaster starts at $99/month. Mindbody starts at $99/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
GymMaster: No free trial. Mindbody: No free trial. Always test with your actual workflow before committing to an annual plan.
GymMaster covers 16 of 18 features we track. Mindbody covers 17 of 18. Mindbody has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
No, GymMaster does not have a mobile app. Mindbody does not have one either.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most gym & fitness studio tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick GymMaster if...
Traditional gyms and 24/7 fitness centers with 100-2,000 members that need integrated RFID/Bluetooth door access control alongside membership billing
Pick Mindbody if...
Established fitness and wellness studios in metro areas with 200+ active members who need new client discovery through the Mindbody consumer marketplace