ICANotes vs WriteUpp
Both score 6.5/10. Compare features and pricing below.
Both score 6.5/10. Buy ICANotes if speed of documentation is your top priority and you will trade a modern interface for 3-minute progress notes. Skip if you care about design, need a mobile app, or want telehealth included.
ICANotes
WriteUpp Rank
#37 of 41
Rank
#40 of 41
Features
16/18
Features
13/18
Starting at
$35/mo
Starting at
$35/mo
User reviews
3.8/5 (130)
User reviews
4.3/5 (21)
What they cost
| ICANotes | WriteUpp | |
|---|---|---|
| Starting at | $35 /mo | $35 /mo |
| Free trial | 0 days | 30 days |
| Number of plans | 5 | 3 |
What the pricing really means
At first glance, WriteUpp looks cheaper at $35/month vs $35/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where ICANotes wins
- Point-and-click note builder genuinely reduces documentation to 2-3 minutes per session, which users consistently confirm in reviews
- Over 100 built-in clinical assessments with automatic scoring and trend tracking tied directly to treatment plans
- E-prescribing with EPCS and lab integration on the Prescribing plan, so psychiatrists can handle everything in one system
- Part-time pricing starts at $35/mo for clinicians with lighter caseloads, which is rare in behavioral health EHRs
Where WriteUpp wins
- 30-day free trial with no credit card required, so you can test with real patients before paying anything
- 1,000 free video minutes included on Solo and Group plans, which saves the cost of a separate telehealth tool
- 47,000+ clinicians use it, mostly in the UK, so there is a real user community for support and advice
- GBP pricing starts at just 19.95 pounds per month on the Flex plan, making it one of the cheapest options for UK practitioners
Where ICANotes falls short
- Interface looks like it was built in the 1990s and has not had a visual refresh, which multiple Capterra reviewers call out
- No native mobile app, so mobile access requires Microsoft Remote Desktop or a browser, which is clunky
- Telehealth is a $10/mo per user add-on, not included, and the $99 activation fee on prescribing plans adds up
- Appointment scheduler is reported as slow by multiple reviewers, with lag when booking or rearranging sessions
Where WriteUpp falls short
- Not HIPAA compliant, so US-based practitioners cannot use it for patient data
- Only 7 reviews on Capterra and 14 on G2, which is too thin to trust ratings at face value
- No dedicated mobile app, so you are using the browser on your phone which is not the same experience
- No API access, which means you cannot automate workflows or connect to custom tools
- Billing and reconciliation are clunky according to multiple user reviews
Who is each product built for?
ICANotes
Target: 1-30 clinicians
Buy ICANotes if speed of documentation is your top priority and you will trade a modern interface for 3-minute progress notes. Skip if you care about design, need a mobile app, or want telehealth included.
WriteUpp
Target: 1-25 clinicians
Buy WriteUpp if you are a UK-based therapist or physio who wants cheap, simple practice management with built-in video. Skip if you are in the US, need a mobile app, or want to connect WriteUpp to other tools via API.
Feature comparison
| Feature | ICANotes | WriteUpp |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
Both score 6.5/10. ICANotes fits 1-30 clinicians, while WriteUpp fits 1-25 clinicians. Pick based on your team size and the features you need most.
ICANotes starts at $35/month. WriteUpp starts at $35/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
ICANotes: No free trial. WriteUpp: Yes, 30-day free trial. Always test with your actual workflow before committing to an annual plan.
ICANotes covers 16 of 18 features we track. WriteUpp covers 13 of 18. ICANotes has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
No, ICANotes does not have a mobile app. WriteUpp does have one.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick ICANotes if...
Behavioral health clinicians who dread documentation and want to cut note-writing time from 30 minutes to under 5 minutes per session.
Pick WriteUpp if...
UK-based solo practitioners or small clinics that want straightforward pricing, built-in video calls, and no American healthcare billing complexity.