ServiceTrade vs ServiceTitan
ServiceTitan scores 8.4/10 vs 7.5/10. Best for: Growing shops with 15+ techs that need full-featured dispatch, marketing, and reporting.
ServiceTitan scores higher overall at 8.4/10 vs 7.5/10. ServiceTitan is the gold standard for large trades shops. If you have 15+ techs and want one platform for dispatch, marketing, reporting, and payments, nothing else comes close. But if you are running a smaller crew, you are paying enterprise prices for features you will not touch.
ServiceTrade 
ServiceTitan Rank
#9 of 30
Rank
#1 of 30
Features
12/17
Features
17/17
Starting at
$75/mo
Starting at
Custom
User reviews
4.5/5 (350)
User reviews
4.5/5 (850)
What they cost
| ServiceTrade | ServiceTitan | |
|---|---|---|
| Starting at | $75 /mo | Contact for pricing |
| Free trial | No | No |
| Number of plans | 3 | Custom |
What the pricing really means
ServiceTrade publishes their pricing upfront, which is a good sign. ServiceTitan requires you to contact sales for a quote. When a company hides pricing, it usually means the cost is high enough that they want a salesperson to justify it before you see the number. Always ask for total year-one cost, not just the monthly subscription.
Where ServiceTrade wins
- Photo and video documentation attached to service records creates compelling evidence for repair quotes
- Deficiency tracking turns inspection findings into upsell opportunities automatically
- Office user licenses are free so you only pay for field technician seats
- Won Capterra Best Ease of Use across seven categories in 2026
Where ServiceTitan wins
- Full-featured dispatch board that handles complex multi-day jobs and multi-tech crews without breaking a sweat
- Marketing tools built in, including automated review requests, email campaigns, and ROI tracking per ad dollar
- Pricebook with Good/Better/Best presentation mode so techs can upsell at the door
- Deep reporting that shows revenue per tech, per job type, per marketing source
Where ServiceTrade falls short
- Starting at $75 per tech per month adds up quickly for larger teams
- No online booking since commercial clients typically do not self-schedule
- Integration issues can occasionally hinder performance according to some users
- No inventory management so you need a separate system for parts tracking
Where ServiceTitan falls short
- Pricing starts around $300/month per tech, so a 5-tech shop pays $18K+/year before add-ons
- Long onboarding process, typically 2-3 months before you are fully running
- Requires annual contract with no month-to-month option
- Overkill for shops under 10 techs who do not need the marketing and reporting depth
Who is each product built for?
ServiceTrade
Target: 5-100+ technicians
ServiceTrade excels at helping commercial contractors document their work and convert deficiencies into repair quotes. The photo and video capabilities are genuinely differentiated from competitors. If your business model relies on inspections that lead to repair proposals, this is the platform to evaluate. Residential contractors and companies that need inventory tracking should look elsewhere.
ServiceTitan
Target: 15-500+ technicians
ServiceTitan is the gold standard for large trades shops. If you have 15+ techs and want one platform for dispatch, marketing, reporting, and payments, nothing else comes close. But if you are running a smaller crew, you are paying enterprise prices for features you will not touch.
Feature comparison
| Feature | ServiceTrade | ServiceTitan |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
ServiceTitan is designed for 15-500+ technicians, making it a better fit for small shops. ServiceTrade targets 5-100+ technicians.
ServiceTrade starts at $75/month. ServiceTitan uses custom pricing (contact sales). Pricing was last verified in 2026-03-01.
No, ServiceTrade does not offer a free trial. You will need to contact sales or sign up for a paid plan.
Yes, you can switch between Field Service Management tools. The main effort is migrating your data and setting up new workflows. Plan for 1-2 weeks of overlap where you run both systems.
The bottom line
Pick ServiceTrade if...
Commercial service contractors who need to document work with photos and video to win repeat business and upsell repairs
Pick ServiceTitan if...
Growing shops with 15+ techs that need full-featured dispatch, marketing, and reporting