Workiz
#6 of 35Field service management with built-in phone system and lead tracking
Buy Workiz if inbound call tracking matters to your business, especially locksmith, garage door, or appliance repair shops running on phone leads. The built-in VoIP saves money and ties calls to jobs automatically. Skip if you do not care about phone features, because Jobber and Housecall Pro are simpler to use.
Best for
Locksmith, garage door, and appliance repair shops with 1-15 techs that run on inbound phone leads and need built-in call tracking
Company size
1-20 technicians
What it costs
| Plan | Price | Users |
|---|---|---|
| Lite | Free /mo | 2 users |
| Standard | $225 /mo | Up to 5 users |
| Professional | Contact for pricing | Unlimited |
What's good
- Built-in VoIP phone system records every call and ties it to the job record. You skip paying $50-100/mo for a separate phone provider like CallRail
- Free Lite plan for 2 users lets a solo locksmith or garage door tech test real jobs at zero cost before upgrading
- One of the few FSM tools that actually understands locksmith and garage door workflows, not just HVAC and plumbing
- AI call scoring flags hot leads so your CSR knows which callbacks to prioritize first thing in the morning
What's not
- Customer portal is basic compared to ServiceTitan or Housecall Pro
- Free tier caps at 2 users with no online booking or QuickBooks sync: it is a test drive, not a real plan
- Standard plan jumps to $225/mo flat, which is steep if you only have 2-3 techs
- Interface is busier than Jobber or Housecall Pro. Expect a week or two before your team stops calling you for help
Features
14/17 features| Scheduling & Dispatching | |
| Scheduling | |
| Dispatching | |
| GPS tracking | |
| Online booking | |
| Invoicing & Payments | |
| Invoicing | |
| Estimates | |
| Payment processing | |
| QuickBooks integration | |
| Operations | |
| Mobile app | |
| Customer portal | |
| Inventory management | |
| Maintenance agreements | |
| Reporting | |
| Growth | |
| Marketing tools | |
| Review management | |
| AI features | |
| API access | |
Common questions
Workiz starts at $0/month. They offer 3 plan(s). Pricing was last verified 2026-03-01.
Workiz has a free tier you can use to get started.
Workiz is designed for 1-20 technicians. Locksmith, garage door, and appliance repair shops with 1-15 techs that run on inbound phone leads and need built-in call tracking.
Workiz integrates with QuickBooks and other popular business tools.
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