Carepatron vs CounSol
Carepatron scores 7.9/10 vs 7.4/10. Best for: New or cost-conscious practitioners who want a genuinely usable free tier with telehealth and AI notes, not a crippled demo that forces an upgrade after a week.
Carepatron scores higher overall at 7.9/10 vs 7.4/10. Buy Carepatron if you want the most generous free tier in the market or you are starting a practice and need to keep costs near zero. Skip if you need deep integrations with other tools or if 1GB storage is too limiting for your workflow.
Carepatron 
CounSol Rank
#8 of 41
Rank
#16 of 41
Features
15/18
Features
15/18
Starting at
$0/mo
Starting at
$50/mo
User reviews
4.5/5 (973)
User reviews
4.5/5 (828)
What they cost
| Carepatron | CounSol | |
|---|---|---|
| Starting at | Free /mo | $50 /mo |
| Free trial | Free tier available | 14 days |
| Number of plans | 4 | 4 |
What the pricing really means
At first glance, Carepatron looks cheaper at $0/month vs $50/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Carepatron wins
- Free tier includes telehealth, client portal, AI scribe, and unlimited clients, which is genuinely usable for a starting practice
- Over 8,000 note templates covering every therapy modality from CBT to EMDR to occupational therapy
- 973 combined reviews across G2 and Capterra with 4.5 on both platforms, which is consistent satisfaction
- Paid plans start at $11.50/mo on annual billing, making it the cheapest paid option in the category
Where CounSol wins
- Every single user gets a personal dedicated account manager, which is unheard of at this price point in healthcare software
- 4.9/5 customer service score on Capterra backed by 828 reviews, not just a handful of happy users
- e-Prescribing available as an add-on ($60-70/mo), so psychiatrists and prescribers can stay on one platform
- All four plans include HIPAA-compliant records, scheduling, secure messaging, and a branded client portal
- CounselorListing.com advertising included on Standard Plus and above, which is free marketing for your practice
Where Carepatron falls short
- Free plan has only 1GB storage, which fills up fast if you record telehealth sessions or store client documents
- Automated SMS and email reminders are locked behind the Essential plan at $23/mo, so free users send reminders manually
- Newer platform with fewer third-party integrations than established players like SimplePractice
- Advanced analytics and reporting only available on the highest tier at $39/mo
Where CounSol falls short
- No mobile app, and CounSol has been promising one is coming without delivering, which frustrates practitioners who work between offices
- Video sessions are glitchy according to multiple reviews, with group video not supported and device compatibility issues reported
- Video session quality is inconsistent — multiple reviews report glitches, and group video is not supported
- Interface looks dated compared to newer competitors like SimplePractice or Jane, which may put off younger practitioners
- No API means zero automation or integration with external tools
Who is each product built for?
Carepatron
Target: 1-20 practitioners
Buy Carepatron if you want the most generous free tier in the market or you are starting a practice and need to keep costs near zero. Skip if you need deep integrations with other tools or if 1GB storage is too limiting for your workflow.
CounSol
Target: 1-10 counselors
Buy CounSol if you are a solo counselor who values personal support and wants a human to call when things break, not a chatbot. Skip if you need reliable video sessions, a mobile app, or a modern-looking interface.
Feature comparison
| Feature | Carepatron | CounSol |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
Carepatron scores 7.9/10 vs CounSol's 7.4/10 in our ranking. Carepatron is the better pick for 1-20 practitioners. CounSol is better if you need solo counselors or small mental health practices that value personal support and want a dedicated account manager without paying enterprise prices.
Carepatron starts at $0/month. CounSol starts at $50/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
Carepatron: Yes, 14-day free trial. CounSol: Yes, 14-day free trial. Always test with your actual workflow before committing to an annual plan.
Carepatron covers 15 of 18 features we track. CounSol covers 15 of 18. Both are tied on feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Carepatron has a mobile app. CounSol does not.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Carepatron if...
New or cost-conscious practitioners who want a genuinely usable free tier with telehealth and AI notes, not a crippled demo that forces an upgrade after a week.
Pick CounSol if...
Solo counselors or small mental health practices that value personal support and want a dedicated account manager without paying enterprise prices.