CounSol vs TheraSoft Online
CounSol scores 7.4/10 vs 6.8/10. Best for: Solo counselors or small mental health practices that value personal support and want a dedicated account manager without paying enterprise prices.
CounSol scores higher overall at 7.4/10 vs 6.8/10. Buy CounSol if you are a solo counselor who values personal support and wants a human to call when things break, not a chatbot. Skip if you need reliable video sessions, a mobile app, or a modern-looking interface.
CounSol 
TheraSoft Online Rank
#16 of 41
Rank
#34 of 41
Features
15/18
Features
17/18
Starting at
$50/mo
Starting at
$69/mo
User reviews
4.5/5 (828)
User reviews
— (309)
What they cost
| CounSol | TheraSoft Online | |
|---|---|---|
| Starting at | $50 /mo | $69 /mo |
| Free trial | 14 days | Free tier available |
| Number of plans | 4 | 3 |
What the pricing really means
At first glance, CounSol looks cheaper at $50/month vs $69/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where CounSol wins
- Every single user gets a personal dedicated account manager, which is unheard of at this price point in healthcare software
- 4.9/5 customer service score on Capterra backed by 828 reviews, not just a handful of happy users
- e-Prescribing available as an add-on ($60-70/mo), so psychiatrists and prescribers can stay on one platform
- All four plans include HIPAA-compliant records, scheduling, secure messaging, and a branded client portal
- CounselorListing.com advertising included on Standard Plus and above, which is free marketing for your practice
Where TheraSoft Online wins
- Insurance billing is genuinely thorough. Electronic claims, ERA/EOB processing, and eligibility checks all live in one place instead of three separate tools
- The ePrescribe tier includes EPCS for controlled substances, which most therapy-focused competitors do not offer at all
- Customer support gets personal. Multiple reviewers mention reps who walk them through setup one-on-one, not just a knowledge base link
- Free version available for therapists just starting out, so you can try it without commitment
Where CounSol falls short
- No mobile app, and CounSol has been promising one is coming without delivering, which frustrates practitioners who work between offices
- Video sessions are glitchy according to multiple reviews, with group video not supported and device compatibility issues reported
- Video session quality is inconsistent — multiple reviews report glitches, and group video is not supported
- Interface looks dated compared to newer competitors like SimplePractice or Jane, which may put off younger practitioners
- No API means zero automation or integration with external tools
Where TheraSoft Online falls short
- The interface feels corporate and dated. Navigation is not intuitive and takes real time to learn
- Frequent glitches reported by users, especially around billing and calendar sync, which is exactly where you cannot afford bugs
- No mobile app. If you want to check your schedule or respond to a client message from your phone, you are using a browser
- Pricing jumps sharply from $99 to $199 for ePrescribing, which is steep for a solo therapist
Who is each product built for?
CounSol
Target: 1-10 counselors
Buy CounSol if you are a solo counselor who values personal support and wants a human to call when things break, not a chatbot. Skip if you need reliable video sessions, a mobile app, or a modern-looking interface.
TheraSoft Online
Target: 1-15 therapists
Buy TheraSoft if you need full insurance billing with electronic claims and ePrescribing in one behavioral health platform. Skip it if you value a modern, glitch-free interface or need to manage your practice from your phone.
Feature comparison
| Feature | CounSol | TheraSoft Online |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
CounSol scores 7.4/10 vs TheraSoft Online's 6.8/10 in our ranking. CounSol is the better pick for 1-10 counselors. TheraSoft Online is better if you need behavioral health therapists in solo or small group practice who need insurance billing and clinical documentation in one system.
CounSol starts at $50/month. TheraSoft Online starts at $69/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
CounSol: Yes, 14-day free trial. TheraSoft Online: Yes, 30-day free trial. Always test with your actual workflow before committing to an annual plan.
CounSol covers 15 of 18 features we track. TheraSoft Online covers 17 of 18. TheraSoft Online has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
No, CounSol does not have a mobile app. TheraSoft Online does have one.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick CounSol if...
Solo counselors or small mental health practices that value personal support and want a dedicated account manager without paying enterprise prices.
Pick TheraSoft Online if...
Behavioral health therapists in solo or small group practice who need insurance billing and clinical documentation in one system