ICANotes vs Jane App
Jane App scores 8.0/10 vs 6.5/10. Best for: Multidisciplinary clinics where physio, chiro, massage, and counselors share one system instead of juggling separate tools per discipline.
Jane App scores higher overall at 8.0/10 vs 6.5/10. Buy Jane if you run a multidisciplinary clinic or want the highest-rated UX in the category. Skip if you are a solo US therapist who wants straightforward USD pricing and a free trial before committing.
ICANotes 
Jane App Rank
#37 of 41
Rank
#4 of 41
Features
16/18
Features
16/18
Starting at
$35/mo
Starting at
$54/mo
User reviews
3.8/5 (130)
User reviews
4/5 (507)
What they cost
| ICANotes | Jane App | |
|---|---|---|
| Starting at | $35 /mo | CA$54 /mo |
| Free trial | 0 days | No |
| Number of plans | 5 | 3 |
What the pricing really means
At first glance, ICANotes looks cheaper at $35/month vs $54/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where ICANotes wins
- Point-and-click note builder genuinely reduces documentation to 2-3 minutes per session, which users consistently confirm in reviews
- Over 100 built-in clinical assessments with automatic scoring and trend tracking tied directly to treatment plans
- E-prescribing with EPCS and lab integration on the Prescribing plan, so psychiatrists can handle everything in one system
- Part-time pricing starts at $35/mo for clinicians with lighter caseloads, which is rare in behavioral health EHRs
Where Jane App wins
- 4.8 Capterra rating is the highest in the practice management category, and 491 reviews back it up
- Built for multidisciplinary clinics so physio, chiro, massage, and counselors all work in one system with discipline-specific templates
- CAD pricing means US-based practices effectively pay 25-30% less than the sticker price
- Free unlimited SMS reminders on Practice plan and up, while competitors charge per message
Where ICANotes falls short
- Interface looks like it was built in the 1990s and has not had a visual refresh, which multiple Capterra reviewers call out
- No native mobile app, so mobile access requires Microsoft Remote Desktop or a browser, which is clunky
- Telehealth is a $10/mo per user add-on, not included, and the $99 activation fee on prescribing plans adds up
- Appointment scheduler is reported as slow by multiple reviewers, with lag when booking or rearranging sessions
Where Jane App falls short
- No free trial at all, only guided demos, so you commit before testing with your actual workflow
- Insurance billing is an add-on at CAD $20/mo plus CAD $5 per full-time practitioner, not included in base price
- Only 16 G2 reviews suggests smaller US market presence and less community support stateside
- CAD pricing can confuse US-based practices when credit card statements show different amounts than expected
Who is each product built for?
ICANotes
Target: 1-30 clinicians
Buy ICANotes if speed of documentation is your top priority and you will trade a modern interface for 3-minute progress notes. Skip if you care about design, need a mobile app, or want telehealth included.
Jane App
Target: 1-15 practitioners
Buy Jane if you run a multidisciplinary clinic or want the highest-rated UX in the category. Skip if you are a solo US therapist who wants straightforward USD pricing and a free trial before committing.
Feature comparison
| Feature | ICANotes | Jane App |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
Jane App scores 8.0/10 vs ICANotes's 6.5/10 in our ranking. Jane App is the better pick for 1-15 practitioners. ICANotes is better if you need behavioral health clinicians who dread documentation and want to cut note-writing time from 30 minutes to under 5 minutes per session.
ICANotes starts at $35/month. Jane App starts at $54/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
ICANotes: No free trial. Jane App: No free trial. Always test with your actual workflow before committing to an annual plan.
ICANotes covers 16 of 18 features we track. Jane App covers 16 of 18. Both are tied on feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
No, ICANotes does not have a mobile app. Jane App does have one.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick ICANotes if...
Behavioral health clinicians who dread documentation and want to cut note-writing time from 30 minutes to under 5 minutes per session.
Pick Jane App if...
Multidisciplinary clinics where physio, chiro, massage, and counselors share one system instead of juggling separate tools per discipline.