ServiceTitan vs Vonigo
ServiceTitan scores 8.4/10 vs 7.0/10. Best for: HVAC, plumbing, and electrical shops with 15-500 techs that need dispatch, pricebooks, marketing ROI tracking, and per-tech reporting.
ServiceTitan scores higher overall at 8.4/10 vs 7.0/10. Buy ServiceTitan if you run 15+ trucks and want dispatch, marketing, pricebooks, and reporting in one place. Skip if you have under 10 techs, because you will spend $36K/year on features your office manager never opens.
ServiceTitan 
Vonigo Rank
#1 of 35
Rank
#22 of 35
Features
17/17
Features
13/17
Starting at
Custom
Starting at
$98/mo
User reviews
4.5/5 (850)
User reviews
3.7/5 (79)
What they cost
| ServiceTitan | Vonigo | |
|---|---|---|
| Starting at | Contact for pricing | $98 /mo |
| Free trial | No | No |
| Number of plans | Custom | 3 |
What the pricing really means
Vonigo publishes their pricing upfront, which is a good sign. ServiceTitan requires you to contact sales for a quote. When a company hides pricing, it usually means the cost is high enough that they want a salesperson to justify it before you see the number. Always ask for total year-one cost, not just the monthly subscription.
Where ServiceTitan wins
- Dispatch board handles multi-day jobs and crew splits without extra workarounds. Your dispatcher can drag jobs across days and techs in one view
- Pricebook with Good/Better/Best presentation mode lets techs upsell at the door: average ticket jumps 15-25% for shops that actually use it
- Built-in marketing tracks ROI per ad source, so you know exactly which Google Ads campaign brought in that $8,000 HVAC install
- Reporting drills down to revenue per tech, per job type, per zip code. Owners running 20+ trucks live in these dashboards
Where Vonigo wins
- Franchise-ready from day one. Each territory gets its own branding, pricing, and reporting while the franchisor sees everything rolled up in one dashboard
- Online booking widget lets customers pick a time slot and book directly on your site, which is rare for multi-location FSM tools
- Unified reporting across all locations means franchise owners can compare revenue per territory without exporting spreadsheets
- Built-in CRM tracks lead-to-close pipeline, so you can see which locations are converting and which are leaking leads
Where ServiceTitan falls short
- Pricing runs roughly $300/month per tech: a 10-tech shop pays $36K+/year before add-ons like phone integration or marketing pro
- Onboarding takes 2-3 months minimum. Your office manager will basically have a second job during that stretch
- Annual contract only, no month-to-month. If you want to leave mid-year, you are paying out the remainder
- A 3-truck plumbing shop does not need this. You will pay enterprise prices and use maybe 40% of the features
Where Vonigo falls short
- Per-user pricing at $98-$139/user/month makes this one of the more expensive FSM tools. A 15-person crew on Professional pays $1,785/mo
- G2 rating of 3.7/5 is below average for FSM software. Users report occasional bugs and a learning curve during setup
- No inventory or parts tracking. If your techs carry truck stock, you need a separate system
- No maintenance agreement management. If you sell recurring service contracts, you will need to track renewals manually or bolt on another tool
Who is each product built for?
ServiceTitan
Target: 15-500+ technicians
Buy ServiceTitan if you run 15+ trucks and want dispatch, marketing, pricebooks, and reporting in one place. Skip if you have under 10 techs, because you will spend $36K/year on features your office manager never opens.
Vonigo
Target: 5-50 technicians
Buy Vonigo if you run a franchise or multi-location service business and need each territory to operate independently while corporate sees the full picture. The online booking and territory-level reporting were designed for exactly that model. Skip if you run a single-location shop, because you will be paying franchise-tier pricing for features you will never touch.
Feature comparison
| Feature | ServiceTitan | Vonigo |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
ServiceTitan scores 8.4/10 vs Vonigo's 7.0/10 in our ranking. ServiceTitan is the better pick for 15-500+ technicians. Vonigo is better if you need franchise and multi-location service businesses that need online booking, territory management, and unified reporting across locations.
ServiceTitan uses custom pricing (contact sales). Vonigo starts at $98/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
ServiceTitan: No free trial. Vonigo: No free trial. Always test with your actual workflow before committing to an annual plan.
ServiceTitan covers 17 of 17 features we track. Vonigo covers 13 of 17. ServiceTitan has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, ServiceTitan has a mobile app. Vonigo does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick ServiceTitan if...
HVAC, plumbing, and electrical shops with 15-500 techs that need dispatch, pricebooks, marketing ROI tracking, and per-tech reporting
Pick Vonigo if...
Franchise and multi-location service businesses that need online booking, territory management, and unified reporting across locations