simPRO vs Workiz
Workiz scores 7.6/10 vs 7.0/10. Best for: Locksmith, garage door, and appliance repair shops with 1-15 techs that run on inbound phone leads and need built-in call tracking.
Workiz scores higher overall at 7.6/10 vs 7.0/10. Buy Workiz if inbound call tracking matters to your business, especially locksmith, garage door, or appliance repair shops running on phone leads. The built-in VoIP saves money and ties calls to jobs automatically. Skip if you do not care about phone features, because Jobber and Housecall Pro are simpler to use.
simPRO 
Workiz Rank
#20 of 35
Rank
#6 of 35
Features
13/17
Features
14/17
Starting at
Custom
Starting at
$0/mo
User reviews
4.1/5 (230)
User reviews
4.5/5 (420)
What they cost
| simPRO | Workiz | |
|---|---|---|
| Starting at | Contact for pricing | Free /mo |
| Free trial | No | Free tier available |
| Number of plans | Custom | 3 |
What the pricing really means
Workiz publishes their pricing upfront, which is a good sign. simPRO requires you to contact sales for a quote. When a company hides pricing, it usually means the cost is high enough that they want a salesperson to justify it before you see the number. Always ask for total year-one cost, not just the monthly subscription.
Where simPRO wins
- Handles complex multi-phase commercial projects that most FSM tools cannot
- Strong inventory and procurement management
- Maintenance contract management with automated scheduling
- Deep job costing and profitability reporting at the project level
Where Workiz wins
- Built-in VoIP phone system records every call and ties it to the job record. You skip paying $50-100/mo for a separate phone provider like CallRail
- Free Lite plan for 2 users lets a solo locksmith or garage door tech test real jobs at zero cost before upgrading
- One of the few FSM tools that actually understands locksmith and garage door workflows, not just HVAC and plumbing
- AI call scoring flags hot leads so your CSR knows which callbacks to prioritize first thing in the morning
Where simPRO falls short
- Custom pricing only, no public plans, and generally expensive
- Steep learning curve with a long onboarding period (weeks to months)
- Not designed for small residential-only shops
- Interface can feel overwhelming for basic scheduling needs
Where Workiz falls short
- Customer portal is basic compared to ServiceTitan or Housecall Pro
- Free tier caps at 2 users with no online booking or QuickBooks sync: it is a test drive, not a real plan
- Standard plan jumps to $225/mo flat, which is steep if you only have 2-3 techs
- Interface is busier than Jobber or Housecall Pro. Expect a week or two before your team stops calling you for help
Who is each product built for?
simPRO
Target: 10-200+ technicians
simPRO is built for commercial trades businesses that handle big projects with multiple phases, subcontractors, and complex billing. If that describes your operation, the project management depth is hard to beat. If you are a residential shop doing one-day service calls, this is way more tool than you need.
Workiz
Target: 1-20 technicians
Buy Workiz if inbound call tracking matters to your business, especially locksmith, garage door, or appliance repair shops running on phone leads. The built-in VoIP saves money and ties calls to jobs automatically. Skip if you do not care about phone features, because Jobber and Housecall Pro are simpler to use.
Feature comparison
| Feature | simPRO | Workiz |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
Workiz scores 7.6/10 vs simPRO's 7.0/10 in our ranking. Workiz is the better pick for 1-20 technicians. simPRO is better if you need mid to large commercial trades businesses that handle complex multi-phase project work.
simPRO uses custom pricing (contact sales). Workiz starts at $0/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
simPRO: No free trial. Workiz: Free tier available. Always test with your actual workflow before committing to an annual plan.
simPRO covers 13 of 17 features we track. Workiz covers 14 of 17. Workiz has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, simPRO has a mobile app. Workiz does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick simPRO if...
Mid to large commercial trades businesses that handle complex multi-phase project work
Pick Workiz if...
Locksmith, garage door, and appliance repair shops with 1-15 techs that run on inbound phone leads and need built-in call tracking