Buildium vs Innago
Buildium scores 8.2/10 vs 7.8/10. Best for: Professional residential and HOA property managers with 50-5,000 units who need full general ledger accounting, 1099 filing, and owner/tenant portals.
Buildium scores higher overall at 8.2/10 vs 7.8/10. Buy Buildium if you are a professional property manager running 50-5,000 residential units or HOA portfolios and need real accounting with 1099 filing. The tenant and owner portals save hours of email. Skip if you manage under 30 units, because the per-transaction fees and plan costs make simpler tools a better deal.
Buildium 
Innago Rank
#2 of 31
Rank
#7 of 31
Features
17/17
Features
12/17
Starting at
$62/mo
Starting at
$0/mo
User reviews
4.4/5 (2350)
User reviews
4.9/5 (1000)
What they cost
| Buildium | Innago | |
|---|---|---|
| Starting at | $62 /mo | Free /mo |
| Free trial | 14 days | Free tier available |
| Number of plans | 3 | 1 |
What the pricing really means
At first glance, Innago looks cheaper at $0/month vs $62/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Buildium wins
- Full general ledger accounting with 1099 e-filing built in. Your bookkeeper or CPA will appreciate not having to reconcile a separate system
- Tenant and owner portals actually work well. Tenants submit maintenance requests and pay rent online. Owners see statements without emailing you
- Scales from 20 units to thousands without forcing a platform switch. You just move up a plan
- 14-day free trial comes preloaded with sample data so you can test workflows without entering fake tenants
Where Innago wins
- Actually free for landlords. No subscription fee, no unit cap, no 30-day trial bait. You pay $0/mo whether you have 5 units or 500
- Highest user ratings in PM software: 4.9/5 on both G2 and Capterra. Small landlords genuinely like using it
- Built-in e-signing saves you $15-25/mo you would otherwise spend on DocuSign or HelloSign for lease documents
- Covers listing, screening, leasing, rent collection, and maintenance tracking. A landlord with 20 units can run their entire operation here
Where Buildium falls short
- Essential plan caps at 150 units and charges higher per-transaction fees: $99 per bank account setup alone
- No phone support on the $62/mo Essential plan. You are limited to email and chat, which is frustrating during a billing emergency
- Growth plan at $192/mo sounds reasonable until per-unit add-on fees stack up: screening, eSign, and insurance all cost extra
- A landlord with 15 rental units will pay $62/mo for features they mostly do not need. Simpler tools like Innago or Stessa cost less
Where Innago falls short
- Tenants pay the transaction fees (roughly $2.50 for ACH, 2.9% for cards). Some tenants complain about this, especially on larger rent amounts
- Fund transfers occasionally take 3-5 business days. If you rely on rent hitting your account by the 5th, the delay can squeeze cash flow
- Mobile app is bare-bones compared to the web version. Maintenance requests and reporting work better on a laptop
- No owner portal. If you manage properties for investors, you cannot give them login access to see statements and reports
Who is each product built for?
Buildium
Target: 1-5000 units
Buy Buildium if you are a professional property manager running 50-5,000 residential units or HOA portfolios and need real accounting with 1099 filing. The tenant and owner portals save hours of email. Skip if you manage under 30 units, because the per-transaction fees and plan costs make simpler tools a better deal.
Innago
Target: 1-500 units
Buy Innago if you are a landlord who wants free software that actually works for listing, leasing, and rent collection. The $0 price tag is real. Skip if you manage properties for investors who need their own portal, or if you need fast payment processing, because fund transfers can lag.
Feature comparison
| Feature | Buildium | Innago |
|---|---|---|
| Tenant Management | ||
| Tenant screening | ||
| Online rent collection | ||
| Lease management | ||
| Tenant portal | ||
| E-signatures | ||
| Property Operations | ||
| Maintenance requests | ||
| Owner portal | ||
| Property inspections | ||
| Vendor management | ||
| Vacancy advertising | ||
| Finance & Reporting | ||
| Accounting/bookkeeping | ||
| Bank account management | ||
| Insurance tracking | ||
| Reporting/analytics | ||
| Platform | ||
| Document storage | ||
| Mobile app | ||
| API access | ||
Common questions
Buildium scores 8.2/10 vs Innago's 7.8/10 in our ranking. Buildium is the better pick for 1-5000 units. Innago is better if you need self-managing landlords with 1-100 units who want genuinely free software for leasing, screening, and rent collection with zero monthly fees.
Buildium starts at $62/month. Innago starts at $0/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
Buildium: Yes, 14-day free trial. Innago: Free tier available. Always test with your actual workflow before committing to an annual plan.
Buildium covers 17 of 17 features we track. Innago covers 12 of 17. Buildium has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Buildium has a mobile app. Innago does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most property management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Buildium if...
Professional residential and HOA property managers with 50-5,000 units who need full general ledger accounting, 1099 filing, and owner/tenant portals
Pick Innago if...
Self-managing landlords with 1-100 units who want genuinely free software for leasing, screening, and rent collection with zero monthly fees