Repair-CRM vs Workiz
Both score 7.5/10. Compare features and pricing below.
Both score 7.5/10. Buy Repair-CRM if you are a small crew of 1-5 techs who just needs scheduling, invoicing, and QuickBooks sync at a price that does not hurt. The flat $89/month with no per-user fees is hard to beat at this size. Skip if you have more than 10 techs or need a customer portal, online booking, or service agreement management, because Repair-CRM does not do any of that.
Repair-CRM 
Workiz Rank
#11 of 35
Rank
#6 of 35
Features
12/17
Features
14/17
Starting at
$89/mo
Starting at
$0/mo
User reviews
— (21)
User reviews
4.5/5 (420)
What they cost
| Repair-CRM | Workiz | |
|---|---|---|
| Starting at | $89 /mo | Free /mo |
| Free trial | No | Free tier available |
| Number of plans | 1 | 3 |
What the pricing really means
At first glance, Workiz looks cheaper at $0/month vs $89/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Repair-CRM wins
- $89/month flat for 5 users. No per-user fees, no contracts. A 5-tech HVAC crew pays $17.80 per user per month, which is less than half what Jobber charges
- Direct QuickBooks sync pushes invoices and payments over automatically. No CSV exports or manual double-entry
- 4.9/5 on Capterra. Only 21 reviews, but the people using it rate it higher than almost any FSM tool on the market
- Dead simple to set up. Most teams are running jobs within a day, not the weeks it takes to onboard something like ServiceTitan
Where Workiz wins
- Built-in VoIP phone system records every call and ties it to the job record. You skip paying $50-100/mo for a separate phone provider like CallRail
- Free Lite plan for 2 users lets a solo locksmith or garage door tech test real jobs at zero cost before upgrading
- One of the few FSM tools that actually understands locksmith and garage door workflows, not just HVAC and plumbing
- AI call scoring flags hot leads so your CSR knows which callbacks to prioritize first thing in the morning
Where Repair-CRM falls short
- Only 21 reviews on Capterra and no meaningful G2 presence. This is a very small company, so the risk of limited support or slow feature updates is real
- No customer portal and no online booking. Customers call you, period
- No maintenance agreement tracking. If you sell annual service contracts, you need to manage renewals somewhere else
- No inventory or parts tracking. Techs managing truck stock will still need a spreadsheet or separate app
Where Workiz falls short
- Customer portal is basic compared to ServiceTitan or Housecall Pro
- Free tier caps at 2 users with no online booking or QuickBooks sync: it is a test drive, not a real plan
- Standard plan jumps to $225/mo flat, which is steep if you only have 2-3 techs
- Interface is busier than Jobber or Housecall Pro. Expect a week or two before your team stops calling you for help
Who is each product built for?
Repair-CRM
Target: 1-15 technicians
Buy Repair-CRM if you are a small crew of 1-5 techs who just needs scheduling, invoicing, and QuickBooks sync at a price that does not hurt. The flat $89/month with no per-user fees is hard to beat at this size. Skip if you have more than 10 techs or need a customer portal, online booking, or service agreement management, because Repair-CRM does not do any of that.
Workiz
Target: 1-20 technicians
Buy Workiz if inbound call tracking matters to your business, especially locksmith, garage door, or appliance repair shops running on phone leads. The built-in VoIP saves money and ties calls to jobs automatically. Skip if you do not care about phone features, because Jobber and Housecall Pro are simpler to use.
Feature comparison
| Feature | Repair-CRM | Workiz |
|---|---|---|
| Scheduling & Dispatching | ||
| Scheduling | ||
| Dispatching | ||
| GPS tracking | ||
| Online booking | ||
| Invoicing & Payments | ||
| Invoicing | ||
| Estimates | ||
| Payment processing | ||
| QuickBooks integration | ||
| Operations | ||
| Mobile app | ||
| Customer portal | ||
| Inventory management | ||
| Maintenance agreements | ||
| Reporting | ||
| Growth | ||
| Marketing tools | ||
| Review management | ||
| AI features | ||
| API access | ||
Common questions
Both score 7.5/10. Repair-CRM fits 1-15 technicians, while Workiz fits 1-20 technicians. Pick based on your team size and the features you need most.
Repair-CRM starts at $89/month. Workiz starts at $0/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-11.
Repair-CRM: No free trial. Workiz: Free tier available. Always test with your actual workflow before committing to an annual plan.
Repair-CRM covers 12 of 17 features we track. Workiz covers 14 of 17. Workiz has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Repair-CRM has a mobile app. Workiz does too.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most field service management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Repair-CRM if...
Small HVAC, plumbing, and appliance repair teams with 1-5 techs that want the cheapest flat-rate FSM tool with QuickBooks sync
Pick Workiz if...
Locksmith, garage door, and appliance repair shops with 1-15 techs that run on inbound phone leads and need built-in call tracking