CounSol vs IntakeQ
IntakeQ scores 8.3/10 vs 7.4/10. Best for: Health practitioners who are drowning in paper intake forms and want the best digital forms tool that also handles scheduling and billing.
IntakeQ scores higher overall at 8.3/10 vs 7.4/10. Buy IntakeQ if your biggest headache is paper intake forms and you want the best digital forms tool that also does scheduling and billing. Skip it if you need a full-featured EHR with outcome tracking and deep clinical documentation.
CounSol
IntakeQ Rank
#16 of 41
Rank
#2 of 41
Features
15/18
Features
15/18
Starting at
$50/mo
Starting at
$29.9/mo
User reviews
4.5/5 (828)
User reviews
4.7/5 (321)
What they cost
| CounSol | IntakeQ | |
|---|---|---|
| Starting at | $50 /mo | $30 /mo |
| Free trial | 14 days | 14 days |
| Number of plans | 4 | 4 |
What the pricing really means
At first glance, IntakeQ looks cheaper at $29.9/month vs $50/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where CounSol wins
- Every single user gets a personal dedicated account manager, which is unheard of at this price point in healthcare software
- 4.9/5 customer service score on Capterra backed by 828 reviews, not just a handful of happy users
- e-Prescribing available as an add-on ($60-70/mo), so psychiatrists and prescribers can stay on one platform
- All four plans include HIPAA-compliant records, scheduling, secure messaging, and a branded client portal
- CounselorListing.com advertising included on Standard Plus and above, which is free marketing for your practice
Where IntakeQ wins
- The intake forms are the best in the category. Fully customizable, branded, and clients actually complete them before the first session without calling you confused
- Low-volume plans at $29.90 and $59.90 per month let part-time practitioners avoid paying for capacity they do not use
- Month-to-month billing with no contracts. You can upgrade, downgrade, or cancel anytime without penalty
- 4.7 stars on both G2 and Capterra with over 300 reviews. That is not hype, that is consistent satisfaction across years of feedback
- The API is well documented, so if you want to push form data into your own systems or Zapier, you can
Where CounSol falls short
- No mobile app, and CounSol has been promising one is coming without delivering, which frustrates practitioners who work between offices
- Video sessions are glitchy according to multiple reviews, with group video not supported and device compatibility issues reported
- Video session quality is inconsistent — multiple reviews report glitches, and group video is not supported
- Interface looks dated compared to newer competitors like SimplePractice or Jane, which may put off younger practitioners
- No API means zero automation or integration with external tools
Where IntakeQ falls short
- The practice management side is an add-on, not the core product. Scheduling and billing work but feel less polished than dedicated EHRs
- No native mobile app. Checking forms and appointments from your phone means using a mobile browser
- If you need full EHR features like outcome measures or treatment plan tracking, IntakeQ does not go deep enough
- Adding practitioners gets expensive. At $30/month per additional provider on the top plan, a five-person practice pays $204.90/month
Who is each product built for?
CounSol
Target: 1-10 counselors
Buy CounSol if you are a solo counselor who values personal support and wants a human to call when things break, not a chatbot. Skip if you need reliable video sessions, a mobile app, or a modern-looking interface.
IntakeQ
Target: 1-20 practitioners
Buy IntakeQ if your biggest headache is paper intake forms and you want the best digital forms tool that also does scheduling and billing. Skip it if you need a full-featured EHR with outcome tracking and deep clinical documentation.
Feature comparison
| Feature | CounSol | IntakeQ |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
IntakeQ scores 8.3/10 vs CounSol's 7.4/10 in our ranking. IntakeQ is the better pick for 1-20 practitioners. CounSol is better if you need solo counselors or small mental health practices that value personal support and want a dedicated account manager without paying enterprise prices.
CounSol starts at $50/month. IntakeQ starts at $29.9/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
CounSol: Yes, 14-day free trial. IntakeQ: Yes, 14-day free trial. Always test with your actual workflow before committing to an annual plan.
CounSol covers 15 of 18 features we track. IntakeQ covers 15 of 18. Both are tied on feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
No, CounSol does not have a mobile app. IntakeQ does not have one either.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick CounSol if...
Solo counselors or small mental health practices that value personal support and want a dedicated account manager without paying enterprise prices.
Pick IntakeQ if...
Health practitioners who are drowning in paper intake forms and want the best digital forms tool that also handles scheduling and billing