ICANotes vs IntakeQ
IntakeQ scores 8.3/10 vs 6.5/10. Best for: Health practitioners who are drowning in paper intake forms and want the best digital forms tool that also handles scheduling and billing.
IntakeQ scores higher overall at 8.3/10 vs 6.5/10. Buy IntakeQ if your biggest headache is paper intake forms and you want the best digital forms tool that also does scheduling and billing. Skip it if you need a full-featured EHR with outcome tracking and deep clinical documentation.
ICANotes 
IntakeQ Rank
#37 of 41
Rank
#2 of 41
Features
16/18
Features
15/18
Starting at
$35/mo
Starting at
$29.9/mo
User reviews
3.8/5 (130)
User reviews
4.7/5 (321)
What they cost
| ICANotes | IntakeQ | |
|---|---|---|
| Starting at | $35 /mo | $30 /mo |
| Free trial | 0 days | 14 days |
| Number of plans | 5 | 4 |
What the pricing really means
At first glance, IntakeQ looks cheaper at $29.9/month vs $35/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where ICANotes wins
- Point-and-click note builder genuinely reduces documentation to 2-3 minutes per session, which users consistently confirm in reviews
- Over 100 built-in clinical assessments with automatic scoring and trend tracking tied directly to treatment plans
- E-prescribing with EPCS and lab integration on the Prescribing plan, so psychiatrists can handle everything in one system
- Part-time pricing starts at $35/mo for clinicians with lighter caseloads, which is rare in behavioral health EHRs
Where IntakeQ wins
- The intake forms are the best in the category. Fully customizable, branded, and clients actually complete them before the first session without calling you confused
- Low-volume plans at $29.90 and $59.90 per month let part-time practitioners avoid paying for capacity they do not use
- Month-to-month billing with no contracts. You can upgrade, downgrade, or cancel anytime without penalty
- 4.7 stars on both G2 and Capterra with over 300 reviews. That is not hype, that is consistent satisfaction across years of feedback
- The API is well documented, so if you want to push form data into your own systems or Zapier, you can
Where ICANotes falls short
- Interface looks like it was built in the 1990s and has not had a visual refresh, which multiple Capterra reviewers call out
- No native mobile app, so mobile access requires Microsoft Remote Desktop or a browser, which is clunky
- Telehealth is a $10/mo per user add-on, not included, and the $99 activation fee on prescribing plans adds up
- Appointment scheduler is reported as slow by multiple reviewers, with lag when booking or rearranging sessions
Where IntakeQ falls short
- The practice management side is an add-on, not the core product. Scheduling and billing work but feel less polished than dedicated EHRs
- No native mobile app. Checking forms and appointments from your phone means using a mobile browser
- If you need full EHR features like outcome measures or treatment plan tracking, IntakeQ does not go deep enough
- Adding practitioners gets expensive. At $30/month per additional provider on the top plan, a five-person practice pays $204.90/month
Who is each product built for?
ICANotes
Target: 1-30 clinicians
Buy ICANotes if speed of documentation is your top priority and you will trade a modern interface for 3-minute progress notes. Skip if you care about design, need a mobile app, or want telehealth included.
IntakeQ
Target: 1-20 practitioners
Buy IntakeQ if your biggest headache is paper intake forms and you want the best digital forms tool that also does scheduling and billing. Skip it if you need a full-featured EHR with outcome tracking and deep clinical documentation.
Feature comparison
| Feature | ICANotes | IntakeQ |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
IntakeQ scores 8.3/10 vs ICANotes's 6.5/10 in our ranking. IntakeQ is the better pick for 1-20 practitioners. ICANotes is better if you need behavioral health clinicians who dread documentation and want to cut note-writing time from 30 minutes to under 5 minutes per session.
ICANotes starts at $35/month. IntakeQ starts at $29.9/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
ICANotes: No free trial. IntakeQ: Yes, 14-day free trial. Always test with your actual workflow before committing to an annual plan.
ICANotes covers 16 of 18 features we track. IntakeQ covers 15 of 18. ICANotes has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
No, ICANotes does not have a mobile app. IntakeQ does not have one either.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick ICANotes if...
Behavioral health clinicians who dread documentation and want to cut note-writing time from 30 minutes to under 5 minutes per session.
Pick IntakeQ if...
Health practitioners who are drowning in paper intake forms and want the best digital forms tool that also handles scheduling and billing