IntakeQ vs TheraSoft Online
IntakeQ scores 8.3/10 vs 6.8/10. Best for: Health practitioners who are drowning in paper intake forms and want the best digital forms tool that also handles scheduling and billing.
IntakeQ scores higher overall at 8.3/10 vs 6.8/10. Buy IntakeQ if your biggest headache is paper intake forms and you want the best digital forms tool that also does scheduling and billing. Skip it if you need a full-featured EHR with outcome tracking and deep clinical documentation.
IntakeQ 
TheraSoft Online Rank
#2 of 41
Rank
#34 of 41
Features
15/18
Features
16/18
Starting at
$29.9/mo
Starting at
$69/mo
User reviews
4.7/5 (321)
User reviews
— (309)
What they cost
| IntakeQ | TheraSoft Online | |
|---|---|---|
| Starting at | $30 /mo | $69 /mo |
| Free trial | 14 days | Free tier available |
| Number of plans | 4 | 3 |
What the pricing really means
At first glance, IntakeQ looks cheaper at $29.9/month vs $69/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where IntakeQ wins
- The intake forms are the best in the category. Fully customizable, branded, and clients actually complete them before the first session without calling you confused
- Low-volume plans at $29.90 and $59.90 per month let part-time practitioners avoid paying for capacity they do not use
- Month-to-month billing with no contracts. You can upgrade, downgrade, or cancel anytime without penalty
- 4.7 stars on both G2 and Capterra with over 300 reviews. That is not hype, that is consistent satisfaction across years of feedback
- The API is well documented, so if you want to push form data into your own systems or Zapier, you can
Where TheraSoft Online wins
- Insurance billing is genuinely thorough. Electronic claims, ERA/EOB processing, and eligibility checks all live in one place instead of three separate tools
- The ePrescribe tier includes EPCS for controlled substances, which most therapy-focused competitors do not offer at all
- Customer support gets personal. Multiple reviewers mention reps who walk them through setup one-on-one, not just a knowledge base link
- Free version available for therapists just starting out, so you can try it without commitment
Where IntakeQ falls short
- The practice management side is an add-on, not the core product. Scheduling and billing work but feel less polished than dedicated EHRs
- No native mobile app. Checking forms and appointments from your phone means using a mobile browser
- If you need full EHR features like outcome measures or treatment plan tracking, IntakeQ does not go deep enough
- Adding practitioners gets expensive. At $30/month per additional provider on the top plan, a five-person practice pays $204.90/month
Where TheraSoft Online falls short
- The interface feels corporate and dated. Navigation is not intuitive and takes real time to learn
- Frequent glitches reported by users, especially around billing and calendar sync, which is exactly where you cannot afford bugs
- No mobile app. If you want to check your schedule or respond to a client message from your phone, you are using a browser
- Pricing jumps sharply from $99 to $199 for ePrescribing, which is steep for a solo therapist
Who is each product built for?
IntakeQ
Target: 1-20 practitioners
Buy IntakeQ if your biggest headache is paper intake forms and you want the best digital forms tool that also does scheduling and billing. Skip it if you need a full-featured EHR with outcome tracking and deep clinical documentation.
TheraSoft Online
Target: 1-15 therapists
Buy TheraSoft if you need full insurance billing with electronic claims and ePrescribing in one behavioral health platform. Skip it if you value a modern, glitch-free interface or need to manage your practice from your phone.
Feature comparison
| Feature | IntakeQ | TheraSoft Online |
|---|---|---|
| Compliance & Security | ||
| HIPAA compliant | ||
| Telehealth / video sessions | ||
| Secure messaging | ||
| Scheduling & Clients | ||
| Online scheduling | ||
| Client portal | ||
| Intake forms / assessments | ||
| Automated reminders | ||
| Clinical | ||
| Progress notes / documentation | ||
| Treatment plans | ||
| E-prescribing | ||
| Outcome measures / assessments | ||
| Billing & Payments | ||
| Insurance billing / claims | ||
| Payment processing | ||
| Superbill generation | ||
| Automated billing | ||
| Platform | ||
| Group practice support | ||
| Mobile app | ||
| Integrations / API | ||
Common questions
IntakeQ scores 8.3/10 vs TheraSoft Online's 6.8/10 in our ranking. IntakeQ is the better pick for 1-20 practitioners. TheraSoft Online is better if you need behavioral health therapists in solo or small group practice who need insurance billing and clinical documentation in one system.
IntakeQ starts at $29.9/month. TheraSoft Online starts at $69/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-04-01.
IntakeQ: Yes, 14-day free trial. TheraSoft Online: Yes, 30-day free trial. Always test with your actual workflow before committing to an annual plan.
IntakeQ covers 15 of 18 features we track. TheraSoft Online covers 16 of 18. TheraSoft Online has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
No, IntakeQ does not have a mobile app. TheraSoft Online does not have one either.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most healthcare practice management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick IntakeQ if...
Health practitioners who are drowning in paper intake forms and want the best digital forms tool that also handles scheduling and billing
Pick TheraSoft Online if...
Behavioral health therapists in solo or small group practice who need insurance billing and clinical documentation in one system