Entrata vs PayHOA
PayHOA scores 7.9/10 vs 7.8/10. Best for: Self-managed HOA boards and condo associations that want to handle dues, violations, and voting without hiring a management company.
PayHOA scores higher overall at 7.9/10 vs 7.8/10. PayHOA is the go-to pick for self-managed HOA and condo boards. The feature set is built exactly for association work, including e-voting, violations, and architectural requests, and 5,000+ associations already use it. The transaction fees on dues collection can sting, especially for credit card payments at 3.25%. If your association collects $100K+ in annual dues, do the math on those fees before committing.
Entrata
PayHOA Rank
#6 of 31
Rank
#5 of 31
Features
17/17
Features
9/17
Starting at
Custom
Starting at
$49/mo
User reviews
4.6/5 (1150)
User reviews
4.6/5 (629)
What they cost
| Entrata | PayHOA | |
|---|---|---|
| Starting at | Contact for pricing | $49 /mo |
| Free trial | 0 days | No |
| Number of plans | 1 | 5 |
What the pricing really means
PayHOA publishes their pricing upfront, which is a good sign. Entrata requires you to contact sales for a quote. When a company hides pricing, it usually means the cost is high enough that they want a salesperson to justify it before you see the number. Always ask for total year-one cost, not just the monthly subscription.
Where Entrata wins
- True single-platform solution replacing 5-6 separate tools for multifamily operations
- ELI AI assistant generates resident emails, translates maintenance requests, and creates marketing content
- Marketing tools syndicate listings with analytics tracking occupancy trends and leasing performance
- Strong user ratings with 4.6 stars across both G2 and Capterra from 1,100+ reviews
Where PayHOA wins
- Purpose-built for HOAs with e-voting, violation tracking, and architectural request workflows
- Trusted by 5,000+ associations, which is a strong adoption signal for niche software
- $49/month for up to 25 units works out to under $2/unit for small associations
- 565 Capterra reviews at 4.7 stars gives real confidence in the product
Where Entrata falls short
- Pricing is entirely custom and quote-based — no published rates or self-serve signup
- No free trial means full commitment before you can evaluate the platform
- Occasional bugs and slow performance reported, especially during peak usage
- Steep learning curve for smaller teams adopting the full feature suite
Where PayHOA falls short
- Transaction fees add up fast, 3.25% + $0.50 per credit card payment and $1.95 per eCheck
- Not a rental property manager, no lease management, tenant screening, or vacancy tools
- Pricing jumps $50 at each tier break, so a 26-unit HOA pays double what a 25-unit one does
- No API for custom integrations or connecting to external accounting software
Who is each product built for?
Entrata
Target: 1000-100000 units
Entrata is one of the most comprehensive multifamily property management platforms on the market, with AI capabilities that are genuinely ahead of most competitors. It excels at consolidating leasing, accounting, marketing, and resident management into one system. However, it is built for large operators — the custom pricing, lack of trial, and learning curve make it impractical for anyone managing fewer than a few hundred units.
PayHOA
Target: Up to 500 units
PayHOA is the go-to pick for self-managed HOA and condo boards. The feature set is built exactly for association work, including e-voting, violations, and architectural requests, and 5,000+ associations already use it. The transaction fees on dues collection can sting, especially for credit card payments at 3.25%. If your association collects $100K+ in annual dues, do the math on those fees before committing.
Feature comparison
| Feature | Entrata | PayHOA |
|---|---|---|
| Tenant Management | ||
| Tenant screening | ||
| Online rent collection | ||
| Lease management | ||
| Tenant portal | ||
| E-signatures | ||
| Property Operations | ||
| Maintenance requests | ||
| Owner portal | ||
| Property inspections | ||
| Vendor management | ||
| Vacancy advertising | ||
| Finance & Reporting | ||
| Accounting/bookkeeping | ||
| Bank account management | ||
| Insurance tracking | ||
| Reporting/analytics | ||
| Platform | ||
| Document storage | ||
| Mobile app | ||
| API access | ||
Common questions
PayHOA scores 7.9/10 vs Entrata's 7.8/10 in our ranking. PayHOA is the better pick for Up to 500 units. Entrata is better if you need large multifamily operators who want a single platform covering leasing, accounting, marketing, and resident services.
Entrata uses custom pricing (contact sales). PayHOA starts at $49/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
Entrata: No free trial. PayHOA: No free trial. Always test with your actual workflow before committing to an annual plan.
Entrata covers 17 of 17 features we track. PayHOA covers 9 of 17. Entrata has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Entrata has a mobile app. PayHOA does not.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most property management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Entrata if...
Large multifamily operators who want a single platform covering leasing, accounting, marketing, and resident services
Pick PayHOA if...
Self-managed HOA boards and condo associations that want to handle dues, violations, and voting without hiring a management company