Innago vs PayHOA
PayHOA scores 7.9/10 vs 7.8/10. Best for: Self-managed HOA boards and condo associations that want to handle dues, violations, and voting without hiring a management company.
PayHOA scores higher overall at 7.9/10 vs 7.8/10. PayHOA is the go-to pick for self-managed HOA and condo boards. The feature set is built exactly for association work, including e-voting, violations, and architectural requests, and 5,000+ associations already use it. The transaction fees on dues collection can sting, especially for credit card payments at 3.25%. If your association collects $100K+ in annual dues, do the math on those fees before committing.
Innago 
PayHOA Rank
#7 of 31
Rank
#5 of 31
Features
12/17
Features
9/17
Starting at
$0/mo
Starting at
$49/mo
User reviews
4.9/5 (1000)
User reviews
4.6/5 (629)
What they cost
| Innago | PayHOA | |
|---|---|---|
| Starting at | Free /mo | $49 /mo |
| Free trial | Free tier available | No |
| Number of plans | 1 | 5 |
What the pricing really means
At first glance, Innago looks cheaper at $0/month vs $49/month. But sticker price is only part of the story. Look at what is included on the base plan, how many users you get, and whether you need add-ons to get the features you actually need. The $99/month plan that requires $200 in add-ons is actually more expensive than the $250/month plan that includes everything.
Where Innago wins
- Actually free for landlords. No subscription fee, no unit cap, no 30-day trial bait. You pay $0/mo whether you have 5 units or 500
- Highest user ratings in PM software: 4.9/5 on both G2 and Capterra. Small landlords genuinely like using it
- Built-in e-signing saves you $15-25/mo you would otherwise spend on DocuSign or HelloSign for lease documents
- Covers listing, screening, leasing, rent collection, and maintenance tracking. A landlord with 20 units can run their entire operation here
Where PayHOA wins
- Purpose-built for HOAs with e-voting, violation tracking, and architectural request workflows
- Trusted by 5,000+ associations, which is a strong adoption signal for niche software
- $49/month for up to 25 units works out to under $2/unit for small associations
- 565 Capterra reviews at 4.7 stars gives real confidence in the product
Where Innago falls short
- Tenants pay the transaction fees (roughly $2.50 for ACH, 2.9% for cards). Some tenants complain about this, especially on larger rent amounts
- Fund transfers occasionally take 3-5 business days. If you rely on rent hitting your account by the 5th, the delay can squeeze cash flow
- Mobile app is bare-bones compared to the web version. Maintenance requests and reporting work better on a laptop
- No owner portal. If you manage properties for investors, you cannot give them login access to see statements and reports
Where PayHOA falls short
- Transaction fees add up fast, 3.25% + $0.50 per credit card payment and $1.95 per eCheck
- Not a rental property manager, no lease management, tenant screening, or vacancy tools
- Pricing jumps $50 at each tier break, so a 26-unit HOA pays double what a 25-unit one does
- No API for custom integrations or connecting to external accounting software
Who is each product built for?
Innago
Target: 1-500 units
Buy Innago if you are a landlord who wants free software that actually works for listing, leasing, and rent collection. The $0 price tag is real. Skip if you manage properties for investors who need their own portal, or if you need fast payment processing, because fund transfers can lag.
PayHOA
Target: Up to 500 units
PayHOA is the go-to pick for self-managed HOA and condo boards. The feature set is built exactly for association work, including e-voting, violations, and architectural requests, and 5,000+ associations already use it. The transaction fees on dues collection can sting, especially for credit card payments at 3.25%. If your association collects $100K+ in annual dues, do the math on those fees before committing.
Feature comparison
| Feature | Innago | PayHOA |
|---|---|---|
| Tenant Management | ||
| Tenant screening | ||
| Online rent collection | ||
| Lease management | ||
| Tenant portal | ||
| E-signatures | ||
| Property Operations | ||
| Maintenance requests | ||
| Owner portal | ||
| Property inspections | ||
| Vendor management | ||
| Vacancy advertising | ||
| Finance & Reporting | ||
| Accounting/bookkeeping | ||
| Bank account management | ||
| Insurance tracking | ||
| Reporting/analytics | ||
| Platform | ||
| Document storage | ||
| Mobile app | ||
| API access | ||
Common questions
PayHOA scores 7.9/10 vs Innago's 7.8/10 in our ranking. PayHOA is the better pick for Up to 500 units. Innago is better if you need self-managing landlords with 1-100 units who want genuinely free software for leasing, screening, and rent collection with zero monthly fees.
Innago starts at $0/month. PayHOA starts at $49/month. Watch for add-on costs — the base price often does not include all features. Pricing last verified 2026-03-01.
Innago: Free tier available. PayHOA: No free trial. Always test with your actual workflow before committing to an annual plan.
Innago covers 12 of 17 features we track. PayHOA covers 9 of 17. Innago has broader feature coverage, but more features does not always mean better — pick the tool that covers what your business actually needs.
Yes, Innago has a mobile app. PayHOA does not.
Yes. The main effort is migrating your data (customer lists, job history, invoices). Plan for 1-2 weeks of overlap where you run both. Most property management tools can import CSV data. Ask both vendors about migration support before you sign.
The bottom line
Pick Innago if...
Self-managing landlords with 1-100 units who want genuinely free software for leasing, screening, and rent collection with zero monthly fees
Pick PayHOA if...
Self-managed HOA boards and condo associations that want to handle dues, violations, and voting without hiring a management company